Entry Clerk Data

ANITA H. MILLER

*** ****** ****** ****, *********, GA 30016 C: 973-***-**** **************@*****.*** SUMMARY

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. SKILLS

EXPERIENCE

Administrative support Filing

and data archiving Microsoft

Office skills

Attention to detail

Spreadsheet development

Meets/exceeds goals

Administrative operations

Employee Training and

Development

Clerical

Customer service skills Data

entry

Data base

Organizational skills Memo

preparation

09/2013 to 5/2020 Administrative Assistant

City Of Orange Township Fire Department Orange, NJ Controll and manage document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures

Directs customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction

Coordinate meetings with other department managers and served as main liaison between department heads and executives Communicates with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management

Conducts thorough research using various media sources to obtain relevant data for staff requirements

Contact customers via phone and email to confirm deliveries and follow up with inquiries

Maintain up-to-date department organizational chart Track expenses and documented records using Microsoft Word and Microsoft Excel

Plan and execute corporate meetings, lunches and special events for an administrative staff of 9 + 75 employees

Write email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence Coordinate project materials, including managing physical and digital files, monitoring spreadsheets and updating reports Coordinate domestic and international travel, hotel and transportation needs for staff

Set up and maintains physical and electronic filing systems Assist with administrative tasks, including filing, answering phones and daily clerical work

Enters quotes and invoice data into company's Edmund's system and update details, including customer contacts and delivery dates to keep information current

Coordinate daily and weekly schedules and monthly calendar Create and maintain spreadsheets and developed administrative and logistical reports

Organize conference room space and materials for internal and customer meetings

01/2008 to 09/2010 Administrative Assistant

Roizman & Company Newark, NJ

Collected, processed and prepared monthly rent payments for 258 tenants to be deposited into the corporate bank accounts Received and processed daily work orders for maintenance staff Facilitated working relationships with co-tenants and building management

Planned and executed corporate meetings, lunches and special events for groups of 5+ employees

Coordinated daily and weekly schedules and monthly calendars Assisted with administrative tasks, including filing, answering phones and updating data entries

Processed financial documents including contracts, expense reports and invoices

Tracked and submitted employee time sheets to accounting department for payroll processing

Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends 11/2005 to 08/2007 Administrative Manager

Youth Advocate Programs, Inc New Brunswick, NJ

Corresponded with the accounts payable department at the main office to review monthly check reports to insure all bills were paid in the local offices

Performed daily clerical, office and data entry duties Serviced at risk children from 5 -18 years of age through referrals from DYFS, Social Services and or schools

Scheduled weekly activities for Advocates to meet with clients and supervised meetings with Administrative Staff

Prepared and provided training for new employees

Performed daily clerical, office and data entry duties Maintained attendance records, taking note of staff vacation time, sick days and personal days

12/2002 to 11/2005 Data Entry Clerk

Newark Preschool Council, Inc Newark, NJ

Entered information into the HSFIS/ORS data base systems from the Creative Curriculum workbooks used to evaluate all preschoolers in the Newark Preschool Council

Populated end of the year reports for the National Reporting System for children entering kindergarten that calculated their growth throughout the school year

Generated monthly reports from the information gathered from the data base that were submitted to the National Head Start Incorporation 03/1999 to 01/2000 Administrative Assistant

EE & C Financial Services Newark, NJ

Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account resolution Developed organizational skills creating weekly and monthly medical and financial spreadsheets for the Executive Managers

Updated various hospital's medical and billing records Performed daily clerical, office and data entry duties 09/1997 to 02/1999 Sales Reservation Agent

Kiwi International Airlines Newark, NJ

Provided customer service skills answering calls from customers inquiring information about flights

Created flights, car and hotel reservations according to the customer's needs

Provided on the job training to new employees

EDUCATION AND TRAINING

01/2012 to 05/2014 Kaplan University

Associates in Human Services

09/1990 to 06/1994 Art High School (Vocal Music) Newark, NJ, USA High School Diploma

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