Antonio Santos

Average ***-***k Monthly gross sales - Toyota

San Diego, CA 92129

adt9ow@r.postjobfree.com

+1-858-***-****

A Progressive and performance-driven professional with expertise in developing business to client relationships, I am looking to establish myself with an organization where I may fully utilize my existing and further develop new skill sets

Work Experience

Assistant Service Manager/Service Advisor

toyota carlsbad - Carlsbad, CA

February 2017 to Present

gross sales 150k/monthly

Overseeing repair orders, execution of repairs and overall customer experience average highest effective labor rate during employment High gross profit

excellent customer service skills

high customer service satisfaction scores

Average 120-150k Monthly gross sales

Toyota - Poway, CA

2013 to July 2017

Average highest effective labor rate during current employment

-Overseeing repair orders, execution of repairs and overall customer experience Service Advisor/Writer

DCH Auto Group - San Diego, CA

January 2016 to February 2017

maintaining csi score of 92%

gross sales 150k/monthly

average highest effective labor rate during current employment High gross profit

excellent customer service skills

service manager

Castrol - San Diego, CA

2010 to 2013

Maintained gross profit of 79%

-Participate in processing service orders and advising customers of necessary repairs/services

-Overseeing repair orders, execution of repairs and overall customer experience

-Responsible for employee scheduling, verification of time cards as well as authorizing time-off requests

-Responsible for ordering, maintaining the shop, High sales, tracking inventory and authorizing payments to suppliers

-Assisted in hiring and training process of new employees assistant manager

Jiffy lube Poway

2006 to 2010

SALES

-Responsible for ordering, maintaining the shop, tracking inventory and authorizing payments to suppliers

-Overlooking Shop operation, quality of work and service provided to customers

-Assisted of training process of new employees

Service writer

EZ LUBE Carmel mountain ranch - San Diego, CA

2004 to 2006

Sales

-Providing excellent customer service

-Technician

-Greeting customers

-Maintaining cleanliness of the shop

Additional Information

TECHNICAL CAPABILITIES

Proficient with ADP, Reynolds and Reynolds

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