Medical Assistant
Resume:
Dominic Degraphenreed
Indianapolis, IN *****
adt9kr@r.postjobfree.com
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. Aspiring to obtain a position in improving my role as I enhance my customer service abilities and acquire knowledge about different services Authorized to work in the US for any employer
Work Experience
Medical Assistant
Journey Road Treatment Center - Indianapolis, IN
October 2022 to Present
Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history. Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit. drawing blood, collecting specimens. Hair Salon Owner
Nics Braiding Factory - Indianapolis, IN
May 2019 to September 2022
style hair, interact with customers, manage employees, keep track of inventory, accounting, staff management- including the hiring and management of a staff of stylists and other employees - marketing, and salon design. I also handle customer service responsibilities as well. Phlebotomist
CSL Plasma - Indianapolis, IN
April 2018 to April 2019
Performs venipuncture on donors to begin pheresis process; evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety; educate new donors on the use of therapeutic products made from donated plasma; performs all aspects of the pheresis procedure and plasma collection Patient Care Technician
IU Health University Hospital - Indianapolis, IN
February 2016 to February 2018
assisting patient with pre and post surgical needs, monitor and chart vital signs, collect specimens, start IVs, performing in/out catheters, measure and chart intake and output, change post surgical wounds, assist with ambulation, bladder scans, perform phlebotomy, glucose meter test readings, and electrocardiograms, assist with skin care and feedings Customer Service Representative
AT&T Call Center - Indianapolis, IN
January 2014 to January 2016
Trouble shoot dsl Internet issues, assist customers with troubleshooting, transfer customer to appropriate department, offer higher level of support, maintain a professionalism conversation, assure customer I can help
Customer Service Manager
Wal-Mart - Indianapolis, IN
August 2010 to December 2013
Supervise cashiers, maintain a fast and friendly front end, assist cashier and customers with any present problem, handle lumps sums of money, handle critical customer service issues Education
High School Diploma
Warren Central High School
May 2010
Skills
• Phlebotomy
• Customer Service
• Supervisor
• Patient Care
• Technical Support
• Venipuncture
Additional Information
QUALIFICATIONS:
Customer service experienced, good writing, analytical and problem-solving skills Knowledge of principles and practices of organization, planning, records management and general administration, ability to communicate effectively, ability to operate standard office equipment
Contact this candidate