Customer Service Office Assistant
Resume:
Anetria Denise Taylor
Texas City, Texas, 77591
Objective: An interesting position in office assistant with a growing company.
Education: LaMarque High School, diploma
Texas School of Business, Certified Public Accountant
Employment:
Country Inn and Suites, Galveston, Texas
April-2018-present
Front Desk Agent
Handling cash up to $1,500 in an up hotel season. Customer service handled on an average of about 75 guests in and out of season. Made multiple reservation on a daily bases.
Answered multi-line phones on an eight hour shift. Wash, dry, and folded necessary laundry for next shift.
Red Roof Inn, Galveston, Texas
December-2013- March-2018
Guest Service Rep
Handling customer’s complaint. Taking care of 20-151 customers in an eight hour shift. Handling cash up to 2,500 during the peak season. Answering multi-line phones, making and cancelling reservation. Filing, faxing and making use of all office equipment. Made daily housekeeping reports for the opening shifts. Set up reservations for the banquet rooms availability throughout the year. Ran shift reports for the day.
A Brighter Day Learning Center
September/2012- November/2012
Assistant Teacher
Handled students with the requirement set up by the state. Assisted the teacher with day to day meals and discipline set up by the center. Monitored students on the play area and in the classrooms assigned by the center with the center activities on a daily basis.
Rent a Center, Texas City, Texas
March/2009-Sept/2009
Customer Service Rep
Interacted with over 100 customers on a daily basis to provide information in response to inquiries about products and services to resolved complaints. Handled recent and past due accounts in the office and out in the field. Managed about 100 past due account to make current. Delivered and set up merchandise in customers’ homes as well as the show room floor. Answered multi-line phones within a timely manner demonstration excellent customer service. Loaded and unloaded merchandise for inventory purposes and sales in the warehouse on a day to day basis. Met monthly sales quota set up by the company and each store manager in the region.
Contact this candidate