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Appointment Setter Center Agent

Location:
U.P. Campus, 1101, Philippines
Posted:
December 26, 2022

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Resume:

ROWENA MACARANAS ARENAS

#* ******* **. ******* ***********

NOVALICHES, QUEZON CITY

MOBILE NO.092********

Email:adt9ip@r.postjobfree.com

Skype: live:.cid.26f765473f11faf6

WORK EXPERIENCES

IT PEOPLE PHILIPPINES INC. TEAM LEADER

10 January 2021-present

-handles and monitors team members

-conducts coaching session with members

-check stats and progress of new members

-handles concerns and issues of members

-201 file auditing

BCM MANILA ESL TEACHER(Home Based)

9 November 2020-present

-teach young Korean professionals

-Identifies the level of English proficiency of students.

-Do lesson memo every after class.

HELP ENGLISH KOREA HUMAN RESOURCE SPECIALIST/ ESL TEACHER (Home Based) 15 December 2019-October 2020

-conducts interview and screening of new applicant

-conducts orientation to newly hired employees

- makes training manuals for the company

-edits existing manuals of the company

-supervise teaching schedule of teachers

-oversee the whole operation of the HR team

HOME FINDERS CUSTOMER SERVICE ASSISTANT (Home Based) 25 September 2019- April 2020

- accepts incoming calls from prospective clients

- assists interested client in filling up registration form online

- provide all the information needed by prospective home buyers CALLTEND APPOINTMENT SETTER ( Home Based)

15 February 2019- 16 September 2019

- contact potential customers and arrange sales calls

-solicit names of possible property seller/ buyer

51 TALK HOME BASED ESL TUTOR

5 January 2018- 11 January 2019

-Teach both children and adult Chinese .

-Gives free trial class to interested students.

-Identifies the level of English proficiency of students.

-Do lesson memo every after class.

STARBOARD MANPOWER ASSISTANT MANAGER

SERVICES INC. 11 Jan.2015- 15 July 2017

-Supervises daily operations of the agency.

-Develop productive, profitable and achievement oriented working environment for employees.

-Supervise operations team to ensure operational excellence and excellent customer service.

-Manages clients email/inquiries/concerns.

-Conducts interview/screening of applicants for top management position. AVON COSMETICS INC. DEPARTMENT SECRETARY

of the Executive Director for Sales

01 Jan.2011-31 July 2014

-Provides assistance to Sales Director on administrative tasks and special projects assignments to ensure smooth operation.

-Gives assistance to Field Sales Executives.

-Organize and file all paperwork in a systematic and timely manner to ensure easy retrieval, efficient

tracking and security.

-Manages the daily schedule, trips and meetings of the Sales Director. EASY ENGLISH INC. HOME BASED ENGLISH INSTRUCTOR

25 August 2010- 30 December 2010

-teaches korean students, assisting them in developing their English skills, writing, vocabulary, reading, listening and oral presentations.

-evaluates students english comprehension skills.

-submits monthly analysis of students development. TELEPHONE EASY ESL INSTRUCTOR

ENGLISH INC. 26 October 2009-August 2010

-teaches korean students focusing on the academic English skills, such as writing, vocabulary, reading, listening and oral presentations.

- assist in recruitment and retention of ESL students and to be involved in the on-going development and evaluation of the ESL curriculum. CURVIS NETWORKS EXECUTIVE SECRETARY

PLC INC. of the Vice President/co-owner of CURVIS

16 March-2009 October 2009

-Manages daily schedule and activities of the VP.

-Organize and file all paperwork in a systematic and timely manner to ensure easy retrieval, efficient

tracking and security.

-Prepares agendas, memos and reports for presentation.

-Relays, coordinates, monitors instructions or requests given by the VP with internal or

external parties, as well as implementation.

BANCO DE ORO EXECUTIVE SECRETARY

UNIVERSAL BANK of FVP for Consumer Lending Group- Credit Cycle ADB AVE.ORTIGAS PASIG 02 May 2005-18 July 2008

-Provides assistance and support to the Credit Cycle Head on administrative tasks and special projects

assignments to ensure smooth operation of the

Credit Cycle Head's office.

-Receives, send-out and prepare correspondences,

especially in the absence of the Credit Cycle Head. Highlight and prioritize those that require immediate attention as per the Credit Cycle Head's instructions.

-Organize and file all paperwork in a systematic and timely manner to ensure easy retrieval, efficient

tracking and security.

-Ensure that the daily schedule of the Credit Cycle Head, as well as meetings, appointments, or other

activities called by the Credit Cycle Head is well coordinated in terms of time, venue, attendees, and logistics.

-Relays, coordinates, monitors instructions or requests given by the Credit Cycle Head with internal or

external parties, as well as implementation.

-Handles processing of loan application and credit card application of VIP’s as per instruction of Credit Cycle Head.

-Performs system checking of application including declining and approvals.

COMPREHENSIVE PROCESS COUNSELOR/EXECUTIVE ASST .

MEDICAL STAFFING INC. of the General Manager

SAMPALOC,MANILA 19 June 2003-27 April 2005

-Prepares agenda for the scheduled weekly meetings.

-Manages the daily schedules and activities of the General Manager.

-Assists in special activities or events of the

department as instructed by the General Manager

-Ensures that the applicant nurses are taking the

exams needed to qualify for the US visa as well as completion of the requirements needed.

-Coordinates with Saipan Immigration for the

issuance of Entry Visa of the nurses who will be

taking their licensure exams in Saipan.

PRO-WITH PHILS. ADMINISTRATIVE ASSISTANT

PASIG CITY March 2003-June 2003

-Organize and file all paperwork in a systematic and timely manner to ensure easy retrieval, efficient

tracking and security.

-Assists in the preparation of various administration reports.

SOFTWARE VENTURES CALL CENTER AGENT(INBOUND)

INTERNATIONAL June 2002-September 2002

CONNECT

FULL TIME MISSIONARY OF THE CHURCH OF JESUS CHRIST OF LATTER DAY SAINTS PHILIPPINES DAVAO MISSION: OCTOBER 2000- APRIL 2002 EDUCATION

COLLEGE PHILIPPINE WOMENS UNIVERSITY

Bachelor of Science in Business Administration

Major in Entrepreneurial Management-April 1999

Highschool PHILIPPINE NORMAL UNIVERSITY(laboratory school) TAFT AVENUE MANILA- April 1995

Character Reference is available upon request.



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