Store Manager
Resume:
Lorraine R. Sanchez
El Monte, CA 605-***-**** *****************@*****.***
References available upon request
OBJECTIVE
Seeking to obtain a managerial position in order to utilize my communication and employee leadership skills for the betterment of the work environment.
EDUCATION
Valley View High School
High School Diploma
El Monte-Rosemead Adult School Attended: February 2013- June 2015 Certifications in Business Administration
EXPERIENCE
Sally Beauty, Watertown, SD June 2018- July 2022
Store Manager
· Managed employee schedules and worked with payroll.
· Created promotional material to attract customers and increase customer traffic.
· Oversaw the intake process to recruit new employees.
· Held weekly meetings to discuss best operations in order to enact store policies and increase sales. Holiday Inn Express & Suites, Watertown, SD May 2017-February 2018 Front Desk Clerk
· Exhibited excellent customer service skills during the initial entry of guests throughout their entire stay.
· Answered phones, booked reservations, respond to emails and electronic reservations.
· Worked closely with Microsoft Excel to keep reservations and clients’ information organized. Tommy’s Refrigeration, Whittier, CA December 2013- October 2015 Business Assistant
· Answered phones calls, entered service calls into the computer, and scheduled service calls.
· Filled company documents and met the needs of the main office.
· Supported managers with accounting and operational duties across work locations. Sierra Madre Pizza Co., Sierra Madre, CA September 2010- November 2013 Store Manager
· Maintained inventory and contacted vendor partners to replenish stock.
· Interviewed potential new employees and facilitated employee trainings.
· Handled store concerns to boost both customer and employee morale. SUMMARY OF QUALIFICATIONS
· Microsoft Office
· Responsible
· Communication skills
· Analytical
· Dedicated
· Meticulous
· Bilingual (English & Spanish)
· Multi-tasker
· Adaptable
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