Amanda Adkins

**** ********** ****

Highland Heights, KY 41076

adt9fj@r.postjobfree.com

513-***-****

Work Experience:

Lifestyle Resumption- Fort Mitchell, KY

Front O ce Coordinator/Billing Specialist- October 2020- June 2022 As the Front Desk Coordinator and Billing Specialist it is my main duty to ensure patient check in and check out, insurance veri cation, entering charges, billing, and scheduling. As well I assist with Chiropractic Assisting, collecting co-pays and entering insurance payments. Utilizing provider portals to verify patient insurance bene ts and coverage. Verify updated insurance is on le at time of check in as well as correct subscriber and update patient demographics. Work insurance denials and rejections in a timely manner to ensure timely ling and avoid rejections. Entering insurance payments and patient payments to correct accounts, keen attention to detail to avoid mistakes and denials. Ensuring appropriate modi ers on the claims and especial attention to medicare claims to avoid improper billing. Be mindful to only submit clean claims, and call patients to verify information if any indiscrepancies. I strive to go above and beyond in providing exceptional patient satisfaction. I am a team player and always willing to help where needed and wherever I can, I like to be cross trained in various positions so I can ll in when needed and help out. Employment Gap: March 2017-October 2020 Birth of my daughter March 2017, I chose to stay home with my daughter during her infancy and adolescence. I resumed work once I felt comfortable & con dent with her being in preschool.

Mountain State Oral and Maxillofacial & Surgeon's- Huntington, WV Receptionist/O ce Assistant

April 2015 to March 2017

As a Front O ce Receptionist at Mountain State I handled scheduling patient appointments and follow ups with their physician at the practice. I also maintained excellent rapport with all the patients, ensuring a great experience with our practice. I had many responsibilities while employed with the company and traveled to the other locations to assist often. I was primarily in charge of mail, patient referrals, scheduling, and ensuring an exceptional patient experience within our practice. I enjoyed this position very much, I left due to the birth of my youngest daughter and had been a stay at home mother. 1

We Care Durable Medical Equipment-

Catlettsburg, KY

Medical Billing Specialist (primarily Medicare and Medicaid Claims.) Aug.2013 to April 2015

As a billing specialist employed with We Care I was primarily in charge of KY,OH, and WV Medicaid billing for durable medical equipment. I had to do adjustments, and resolve issues with claims that weren't being paid, calling the insurance companies to get claims paid on the patients behalf. I was an advocate on the patient's behalf ensuring that their insurances were paying and that the patient was receiving the care and proper treatment they required for their conditions. I left this position for better advancement opportunities and pay. Creekside Dental Assisting School

(Fast track program) Barboursville, WV

April 2013-June 2013

Supervisor & Instructor Dr. David Ross

Unable to complete the program due to the passing of my father in June 2013. I learned a lot while attending and working a internship there from April 2013-June 2013 I attended afternoon classes after work, and worked there during the day.

St. Mary's Medical Center- Huntington, WV

Hyperbaric Technician (Restorix Health)-

August 2010 to March 2013

As a Hyperbaric Technician and Wound Care Aide I was in charge of administration of patient care for patients prescribed hyperbaric oxygen for treatment of various non healing wounds and their wound care. I would assist patients with getting in the chambers and also input the correct time and amount of oxygen to be administered during treatment and I handled changing their wound dressings after their treatments. I absolutely loved this position and my patients. Hands on care and scheduling return visits for my patients was rewarding to me and them. I left this position to be closer to home and a work schedule that was accommodating for my family at this time.

Tri-State Ophthalmology - Front O ce Receptionist Ashland, KY September 2008 to August 2010

As a Front O ce Receptionist at Tri-State Ophthalmology I checked patients in as they arrived for their appointment ensuring they all had current and up to date paperwork on le as well as checked patient's out scheduling their return visits. I also maintained records of patients needing reminders sent to them via mail or otherwise. I scheduled all referral appointments in a timely manner. I maintained and provided exceptional patient care and patient experience. This is a notable practice in the Ashland area and extremely respected. I 2

enjoyed this position, unfortunately due to unforeseen costs when building their new location my hours were cut and which led me to seek more

Education:

Ashland Community and Technical College - Ashland, KY August 2005 to May 2007 (64 college credits) Pharmacology Studies, Medical Terminology and written scripts, Medical Compounds, Hippocrates, Hippocratic oath.

IvyTech Community and Technical College- Lawrenceburg, IN January 2021-May 2022 (38 credits) Healthcare Studies. i. e. Computer Literacy, Psychology 204, Medical Terminology 202, Microsoft O ce Course, University Studies, Anatomy & Physiology I & II.

Skills:

Receptionist, Scheduling, Filing, Billing, Data Entry, Front O ce, Medical coding, ICP 9 & 10, insurance veri cations, prior authorizations, Vital Signs, Wound Care, medical & dental terminology, Microsoft O ce, Outlook, Excel, Hands on Patient care, Medical Assisting, HIPPA Compliant, CPR Certi ed, BLS for Healthcare providers, AED & First Aid.

References:

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