S
Shanel Shelton
adt9f3@r.postjobfree.com
Altavista, VA 24517
SUMMARY
Competent Quality Assurance Specialist with 5+ years of experience in oversight of both plastics and textiles excellence. Proven record of quality leadership in all facets of production, team performance and exceeding expectations. Strategic in planning, implementing and improving processes and standards which generate company growth.
SKILLS
Quality assurance requirements
Electronic measurement devices
Documentation skills
Specifications knowledge
Calibration
Materials inspection
Warehouse operations
Communication proficiency
EXPERIENCE
Quality Assurance Technician
Altavista, VA
Rage Plastics/ Jun 2020 to Oct 2022
Examined products and materials for defects or deviations to remove or discard non-conforming items.
Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
Input information into spreadsheets and company database to provide leaders with quick access to essential client data.
Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Analyzed effectiveness of data entry equipment to secure data integrity across entire system.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained newly hired employees by explaining company procedures, job duties and performance expectations
Used specialized tools to take precise measurements of various aspects of samples.
Admissions Advisor
Lynchburg, VA
Startek/ Feb 2016 to Jul 2017
Responded to requests for information about Envision enrollment process.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
EDUCATION AND TRAINING
Advanced Diploma
Altavista High School Jun 1987
Central Virginia Community College, Lynchburg, VA