Email: adt99j@r.postjobfree.com

Mobile: 058-*******

Muhammad Ibrahim

Profile Summary

A customer focused and articulate individual who possesses a friendly and personable approach along with strong time management skills and the ability to listen carefully to job requirements. I have a real thirst to succeed and boasts a demonstrated track record of initiative, creativity and motivation. I also have the entrepreneurial spirit required to work in highly flexible, rapidly changing, ambiguous work environments. Having insatiable energy to produce results and being able to quickly build outstanding customer relationships, I would be a valuable addition to any ambitious company. Right now, I want to join a rapidly growing dynamic company that has plans for ambitious growth.

Key Competences

Business Development Sales Operation & Management, Lead Generating, Lead conversion, closing sales deals, Analysis & Planning Result-driven Sales Development Expertise to Deliver Substantial Revenue Growth in Highly Competitive and Diverse Businesses in Three different Markets. Experience with Cold-Calling to Large Organizations, Leveraging Listing Networks, and Effectively Hunting and Closing100%of thousand New Business Opportunities. Build hundreds of relationships, navigate business politics and roadblocks, streamline and improve processes and sales methods, The execution of multi Million projects.

Experience

August 2019 to 2022 current

Macts Investment Group - Dubai

Sales Manager / B2B business development

Managed a Two Million Dirhams Business Portfolio, pipeline, CRM, reporting, KPIs, target-oriented, and collection

Generated High profile Leads and converted to customers closed sales deals

Approached high level net worth clients and top-level decision makers, made business presentation and demos and created, create good repo with customers, got referral generated business leads converted the to customers and closed sales deals.

Increased sales by 50% through the well-placed implementation of sales initiatives.

Achieved 100% sales returns through collaboration with other sales teams.

Identified product improvements, coordinated with research and analysis teams, thereby improving products by 30%.

Arranged 10 visits per day to Enhance business opportunities by building successful professional relationships.

Established Effective Business Contacts and Submitting Sales Reports on a Daily and Weekly Basis.

2015 to Apr 2019

Business Development Manager /Technical & Leisure supplies company B2B, B2C

Prospected and drove the entire sales process for FMCG Technical and non-technical products and services for hotel enterprises, B2B customers, channel partners, distributors, wholesalers and other hospitality organizations to promote company services and increase 25% the market share.

Launched From 0 to end, manage the negotiation and closing process.

Improved 98% of customer satisfaction by investigating problems, developing solutions, preparing reports, and making recommendations to management.

Planned and prepared the annual 3 million Dirhams sales budget for the designated area, including pricing, rebate coordination, and promotion coordination.

Improved PR with 80 KA by arranging on-site seminars focusing on the customers.

Steered met targets by 100% between the years 2015 and 2019.

Meet with the high-level management to ensure delivering the best service level meanwhile achieving the highest level of customer satisfaction. Jan2005 to Dec 2019

Generated approximately Two Million dirhams sales based on establishing prospects and maintaining relationships with clients.

Improved efforts efficiency by recommending 100 products and monitoring professional processes.

Attained efficient sales processes by identifying important 10 sales KPIs.

Discovered hundreds of clients' interests in services and products through the implementation of a demonstration system.

Developed 100 action plans and schedules to identify specific targets and project the

number of contacts needed.

2000 till 2015

Sales Manager Ramada Hotel – Muscat Oman

Overseeing local and regional sales, promotions, and campaigns

Established and maintained strong client relationships through regular close contact account management; which will include regular face to face meetings, telephone, mail and email communication

Sell conference rooms, banquet halls, hotel rooms, suites, hospitality services in accordance with set targets to ensure the revenue budget is achieved.

Proactively seek new ways to increase the services offered to existing clients and increase the income generated

consistently meeting and exceeding sales targets.

Increased expanded customer base, hotel occupancy rate 100%

Increased monthly sales by 60% increased net profit by 25%

Increased yearly sales from 1 million Omani Riyals to 2 million Omani Riyals

Planning and directing the hiring and training of new Sales Representatives

Directing and coordinating all sales activities locally and regionally

Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.

Proven ability to drive the sales process from plan to close.

Preparing sales budgets and projections and approving expenditures

Tracking and analyzing sales statistics based on key quantitative metrics

Handling and resolving customer complaints regarding a product or service

Setting discount rates and determining price schedules

Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)

Serving as the face of the organization to internal and external partners

Making data-informed decisions to drive performance and resource allocation

Developing and maintaining relationships with key clients

Setting sales quotas and goals

Overseeing and directing performance of the sales team

Identifying emerging markets to find new sales opportunities

Defining and executing territory sales plans

Excellent mentoring, coaching and people management skills

Product & Services Line Developed sold Promoted

Cleaning Chemicals, cleaning & Service contract sold Facilities Management Annual Maintenance contracts for property Maintenance renovations and upkeep, painting, Security services Annual contracts, plumbing, electrical, Central Air-conditioning, carpentry, interior design, fit-out contracts for Facilities Management.

Hospitality, hotel sales, corporate clients, travel Agents, tour operators, corporate clients, Tourism companies, Event Organizers, Airlines, exhibition companies, B2B, B2C customers.

Vacuum Cleaners, Home Appliances, washing Machines, Fridges, cooking ranges, dishwashers, cleaning Chemicals, Floor cleaning Machines, Upholstery cleaning Machines, Hardware, paining and plumbing, Air-conditioning, supplies products.

Cloud based Enterprise IT services, ERP Software, POS point of sales, Restaurant Hotel software solutions, cyber security solutions Services, Fintech financial software solutions, customized IT solutions, Marketing and brand building solutions, website design and services. CCTV security hardware and software installation services, annual contracts.

Consumer FMCG products, Dry and Frozen food and HORECA food stuff products

ACADEMIC QUALIFICATIONS

2018

MBA MASTER OF BUSINESS ADMINISTRATION

CHARISMA UNIVERSITY

Turks and Caucus Island

2016

Bachelor of science

CHARISMA UNIVERSITY

COMMERCE

Nationality: Pakistani

Driving License, Having Dubai Valid Driving License.

Mobile Number: 058-*******

Visa Status: Dubai Valid Transferable valid visa till 2024

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