**************@*****.***
CYNTHIA RUIZ
OBJECTIVE
A motivated bilingual and experienced customer service professional. Over 5 years of experience, highly motivated, goal oriented. Well-developed administrative skills, which included accounts receivable. Looking to secure a position in a reputable organization. Looking to expand my knowledge and training skills. While also contributing to the success of a company.
SKILLS & ABILITIES
Communication Written and Verbal
Customer Service
Data Entry
Efficient in MS Word, Excel and Outlook
Computer Tech literate
Attention to detail
Reporting Skills
Multitask/Time Management
Proven leadership
Faxing
Blackboard
High Volume Calls
EXPERIENCE
POWER STEER INC. DALLAS, TX
06/2015-01/2017 & 01/2018-Present
5 years’ experience as an Administrative Assistant-assist the general manger and parts manager with calls and contacting customers daily. As well as translating for Spanish customers located in Mexico and Central America.
5 years’ experience of data entry-entered invoices for several sister companies. Maintain records of all checks written from the checkbook.
3 years’ experience of assistant the account receivable and payable manager
5 years’ experience of UPS system- shipped out over 20 parts daily to customers across the US.
3 year’ experience with motor freight- created bill of lading for several shipments being dispatched from the warehouse to several US companies.
2 years’ experience with sales analysis-Maintain records of each part sold from several eBay store and Amazon store. As well as conciliated all invoices to create a weekly sales analysis.
SMILEY DENTAL & ORTHO, DALLAS, TX
01/2017-01/2018
1 years’ experience with patient greeting and checking in.
1 years’ experience schedule appointment as well as reminder calls.
1 years’ experience of verify patient insurance as well as explain to patients break down of their plan.
1 years’ experience of collection payment at the end of the visit
1 years’ experience with patient greeting and checking in.
1 years’ experience with updating patient charts
EDUCATION
MOISES E. MOLINA HIGH SCHOOL, DALLAS TX 2012
High School Diploma
COMMUNICATION
I have 5 years of communication background with English and Spanish speaking customers that required collaborations between freight companies and customers. As well as good active listening skills that come in handy with coworkers.