Muhammad Ibrahim

Email: adt90m@r.postjobfree.com

Mobile: +971*********

SUMMARY

A committed, competent and commercially focused Human Resources Manager/Generalists with broad-based HR experience, within diverse sectors. Proven ability to work with Senior Management to integrate the HR function within the overall business strategy and grow the HR function in line with exponential Organizational growth. Proactive business partner of the Senior Leadership Team, and highly skilled in developing organizational communications, mentoring staff and integrating diverse teams. Vast experience in developing HR policies and strategies and leading Organizational change, thereby positively impacting the bottom line. Managed and led HR functions including – ER, HR Administration, Recruitment, PRO, Front of House, Learning

Over 10 years of Experience working in United Arab Emirates in a variety of industries in HR including Retail, Trading, IT, FMCG, Hospitality, Real Estate, manufacturing, supply chain, Logistics, Engineering, and EPC, Proven ability to work effectively with people of various ages, cultural backgrounds, and socio-economic statuses.

Key competencies

Talent Acquisition, Talent Management, Polices & procedures implementation, Compensation & benefits management, performance management, Training & development, HRIS, HCM Implementation, Payroll Management, Succession planning, change management, Labor relations, and business partnership with senior management. Handling HR team.

EXPERIENCE

MACTS INVESTMENT GROUP

(RETAIL, FMCG, HOSPITALITY, FACILTIES MANAGMENT) DUBAI, UAE

HR Manager

01/2019 – present

UAE

Lead HR Operations by acting as a trusted advisor to the Head of Departments on HR policy, Talent management, Employee Relations, Organization Restructuring. Drove People and Engagement agenda as guided by the Group’s guiding principles.

Contributed to implement the HR strategies and helped organizational planning that evaluates structure, job design and personnel resources for the company.

Partnered with senior leadership to develop and implement Talent Acquisition, talent management strategies to include workforce planning, business alignment, human resource reviews (HRR), recruitment and selection of key talent, succession planning, and knowledge transfer

Counseled and coached executives and managers on matters concerning identifying, developing and placing high potential talent to enhance career development, succession planning and business results

Overviewed ongoing updates on HR systems and databases, including employee data, Performance Management Data, HR metrics and scorecards. Served as liaison between teams to ensure transactions are run smoothly and effectively. Lead the accomplishment of several department goals, objectives and systems.

Drove HR transformation projects and responsible for implementing the change management programs along with leadership team to achieve the agreed Organization Design financial and capacity efficiency targets.

Ensured optimal staffing levels monitored and analyzed affiliate attrition. Implemented quarterly on boarding and exits self-monitoring.

Lead the annual manpower budgeting exercise followed by departmental budget reviews. Ensure the business model is appropriate to deliver required service at competitive cost

Implemented a compensation policy, hence, increased employee retention by 40%.

Introduced the concept of ongoing training procedures for existing staff, thereby, increased customer service quality by 50%.

Improved relations between employees and management, by effectively implementing team-building activities.

Maximized team knowledge and productivity through the implementation of well-placed training procedures.

Successfully interviewed, hired, and trained 25 individuals for a sales team within a tight deadline

Enhanced the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

Maintained the work structure by updating job requirements and job descriptions for all positions.

Supported organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.

Prepared employees for assignments by establishing and conducting orientation and training programs.

Lead and managed the recruitment process in line with internal audit guidelines and procedures. Ensured recruitment is approved in accordance with approved budget and headcount.

Managed Employee Relations issues within the group. Ensure managers are skilled to deal with people in fair and effective manner. Ensured disciplinary actions and terminations are executed fairly and correctly

LANE MIDEAST LLC (ENGINEERING, EPC, MEP) DUBAI, UAE

HR Manager

01/2012 – 01/2019

Being an enthusiastic team player with a strong drive to create a positive work environment

Partner with leadership to develop and establish HR strategies to ensure the alignment with key business goals and overall organization strategies

Lead the Talent Acquisition, Talent Management, Performance Management and Talent process for the Region

Implemented the annual performance management cycle. Guided Management team on Balance scorecard formulation as guided by the Group’s strategic vision. Ensured standardization and consistency in the application of BSC across the business.

Designed and developed template for Operational HR dashboard. Monitoring and management of HR operational dashboard for periodic management reviews

Manage complex employee relations issues involving business conduct policies, compliance, and corporate security

Improved relations between employees and management, by effectively implementing team-building activities.

Maximized team knowledge and productivity through the implementation of well-placed training procedures.

Supported organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.

Prepared employees for assignments by establishing and conducting orientation and training programs.

Work closely with the human resources director to drive key elements of the talent management strategy, to include talent acquisition, succession planning, organizational dynamics, leadership development, and retention

Success in creating and driving effective development, employee relations, retention and reward programs

Proactively coach operations leaders on organizational effectiveness, performance management, engagement and development topics including progressive discipline, reward and recognition, training, and workforce diversity

HITECH LLC (GROUP) (MANUFACTURING, FMCG, TRADING, REAL ESTATE) ABU DHABI, UAE

HR Manager

01/2009 – 01/2012

UAE.

Develop performance management guidelines and coach managers to address performance issues in a timely manner

Lead Recruitment, Staffing, talent Acquisition, Talent management, performance management and training and development of employees.

Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors.

Managed a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions

Implemented employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs.

Enhanced the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

Maintained the work structure by updating job requirements and job descriptions for all positions.

Supported organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.

Implemented various cost saving measures at departmental and company level Managed and developed a team of 7 members successfully by acting as team leader for HR initiatives and proactively kept them on track to meet deadlines Managed labor disputes and employee grievances with high success rate while continuously keeping myself update on the UAE labor law and amendments Implemented various metric to gauge employee performance and satisfaction, and tools for efficient hiring and retention of employees Established and developed various MIS for the department and management to more effectively share, manage and refer data

Consoled employee on compliance issues, employees’ rights and implemented company polices and procedures.

Directed and handled the employee induction and joining formalities.

Managed the compensation benefits, annual salary reviews, Payroll, entire employee benefits life cycle

Provide advice and guidance to managers on employee relations and performance management issues, ensuring a consistent level of service and approach is taken

Assists leadership in performance management and developing effective pipeline and succession plan

Assists in the development and improvement of HR procedures, guidelines, employee and management tools

Work with Manager, Safety to ensure that we provide a safe work environment for employees,

Provide performance management guidance to line management (coaching, counseling, employee relations)

Oversee performance management process in support of OSI's strategic goals; identify and execute program improvements.

Education: Bachelors of Economics

Charisma University 2016

MBA Masters of Business Administration

Charisma University 2018

Nationality: Pakistani

Valid Residence visa valid till 2024 can be transferred to company visa

UAE Driving License Holder

Availability: Immediately able to join

Certifications: MCIPD chartered Member of CIPD UK

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