Lynda G. Streifel

***** ****** *****

Reno, NV 89508

Cell Phone 775-***-****

W O R K H I S T O R Y

Cardinal Health - Reno, NV 3/18 - 7/22

Receptionist - responsible for supporting the Operations Manager, two Supervisors, and a Warehouse Manager.

Responsible for supporting warehouse personnel (40+) as needed. Answer phones, create charts in Excel, type

documents and signs as needed. Greet all visitors and vendors. Gather all billing information and pay through several

computer systems after verification. Order all office supplies, order and pick up lunches for visiting

vendors during audits, organize staff lunches. Keep track of all business licenses. Make sure that all procedures and

documents are up to date in corresponding binders.

My Hearing Centers – Reno, NV 7/17 - 01/18

Patient Care Coordinator/Office Manager – responsible for scheduling appointments. Handle all phone calls.

Collect monies due and process daily report. Take cash/checks to bank to deposit. Clean hearing aids as needed.

Responsible for sending/receiving all supplies/hearing aids, etc. Maintain office inventory. Back up other offices

as needed. Make confirmation calls daily.

Renown Medical Office – Reno, NV 10/16 – 6/17

Patient Access Representative – responsible for greeting and checking in all patients. Scheduling for all appointments.

Handle phone calls. Responsible for collecting information on all patients to make sure files are correct.

Confirmation calls on a daily basis. Balance cash drawer at end of day.

Urology Nevada – Reno, NV 1/15 – 10/16

Front Office Medical Receptionist for busy urology office. Responsible for checking in patients in a timely manner and

collecting needed information; demographics, insurance information, co-payments and inputting information into computer

system. Schedule appointments and change appointments as needed. Handle all walk-in patients with questions and

direct them to appropriate personnel as needed. Prepare super bills for next business day. Assist radiology technician

with inputting of test results in a timely manner for doctor review. Distribute mail and packages. Backup Check-out desk as

needed. Type forms/reports as requested by physicians and/or staff. Medical transcription as needed.

Urology Nevada – Reno, NV 4/13 – 1/15

Receptionist/scheduler for busy urology office. Directly support one surgeon and one medical assistant. Heavy phones,

heavy computer work; scheduling, creating report forms, putting in demographics, and other information regarding

patients. Cover for other receptionists as the need arises. Cover the front receptionist desk as needed. Responsible

for making sure that follow-up appointments are made correctly, that ordered testing is done in a timely manner, and

that reports are in charts in the correct categories.

Carson Tahoe Physician Clinics 4/12 – 4/13

Recent purchase of Dr. Brune’s practice. Job description same as below with the following exceptions: currently handle both the front desk and the check-out desk. Collect co-pays and overdue balances; balance cash box. Responsible for answering all phones and directing calls/messages to the appropriate person. Responsible for keeping office supplies stocked and ensuring staff has necessary supplies.

Mark T. Brune, M.D. - Minden, NV 2/02 – 04/12

Front office - heavy phones, scheduling appointments using Medical Manager and EClinical, inputting new patient information, updating and creating patient charts, filing, back-up for check-out desk and rooming patients. Also used WebIZ program, Chartmaxx, ERX and MD WebTop. Responsible for checking the Task Force program to determine possible drug overuse. Worked with patients to ensure their mail order prescriptions were sent and received in a timely manner. Very proficient in medical terminology. Passed “Language of Medicine” and “Medical Terminology” courses at Western NV College. Type 90+ WPM. Word processing skills include WordPerfect, Microsoft Word, Microsoft Works, Excel. Copying, scanning, faxing, administrative support for the office staff including creating letters and documents.

Sierra Nevada ENT - Drs. Manoukian and Romaneschi - Gardnerville, NV 12/01 - 2/02

Front office staff - heavy phones, scheduling appointments, inputting new patient information, filing, putting together patient charts, used Medical Manager. Temp assignment through Blue Ribbon Temporary Personnel.

Douglas County School District - Minden, NV 1996 - 2001

Sub-Caller: Responsible for obtaining substitute teachers for the school district. Heavy phones, heavy computer work. Dictation for Assistant Superintendent. Teacher Aide. Have also worked in DCSD as a substitute secretary for the nutrition office and Minden Elementary’s clerk typist. Heavy phones, correspondence, computer work.

REFERENCES UPON REQUEST

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