C. Felicia Williams

**** ********* ******* **.

West Bloomfield, MI 48322

adt8xd@r.postjobfree.com

Cell#: 313-***-****

Profile Summary

10+ years of Automotive experience in all aspects of Operations Management. Diverse professional development, including Supplier assessment, Supplier development, Process improvement, Logistics and Transportation management including inventory management. An established reputation as an excellent problem solver and organization skills, effective influencing skills and strong attention to details leading to the commitment for corporate success.

Key Competencies and Skills

Supplier Development Support

• Order Management

• Strategic Planning

• Supplier Audits and Assessment

• Process Improvements

• Order Fulfillment

• Production Planning

• Inventory Management

Highlights

• Project Management

• Program Management

• Logistics and Transportation

expert

• Supply Network Management

• ERP

• Six Sigma Green Belt

• FMEA Certified

Domain Expertise

• Hands on experience in Supplier management, Assessment of supplier processes and identify the gaps. Do the assessment of supplier actions on issues and ensure smooth execution.

• Coordinate with suppliers and bring improvement in the process for long term sustenance.

• Consistent review with supplier cross functional team/various personnels like Manufacturing, Quality, Supply Chain to check the progress on resolving issues.

• Order Management and Fulfillment - Configure commodity mapping, upload constraints for recommendations, run queries on scheduled+ orders, run metrics for match rate and update ongoing match rate matrix.

• Coordinate pre-production build events to ensure that parts are delivered on time and within budget for four plants (Belvidere, IL; Canada; Warren Assembly and Jefferson North Assembly).

• Improvement of Logistics, Transportation, and achieve cost reductions. Education

Wayne State University - Bachelor of Science, Business Logistics - 1999 Experience

Consultant/Contract

03/2019 – Present Ford Motor Company Order Fulfillment GOTD

• Execute SIMS Bot1 and monitor scheduling plan setup, validation completion and release orders. Coordinate with AP CoE team to complete VL setup and validate setup.

• Setup wholesale scheduling, monitor and validate execution, resolve issues.

• Manage regional defaults and national rankings. Meet with brand team and communicate to GWS team.

• Configure commodity mapping, upload constraints for recommendations, run SAMS queries on scheduled+ orders, run metrics for match rate and update ongoing match rate matrix.

10/2018 – 02/2019 SAS Automotive Head of Logistics

• Communicated directly with suppliers and analyzed contracts and service cost- effectiveness.

• Built supplier relationships to quickly resolve problems and manage workflow process.

• Revised production schedules to meet dynamic conditions such as supply shortages and backlogs.

• Problem and conflict management with the suppliers in terms of daily deliveries and contract issues.

• Ensure that the customer activity plan is applied to the plant programming.

• Ensure Fulfillment of suppliers as per customer requirements.

• Consistent review with supplier cross functional team/various personnels like Manufacturing, Quality, Supply Chain to check the progress on resolving issues.

• Assessment of suppliers processes and identify the gaps. Do the assessment of supplier actions on issues and ensure smooth execution. 08/2018 – 10/2018 Powers Distributing Company Warehouse Manager

• Worked with supervisors to improve the company culture with employees. Implement process with supervisors on progressive discipline, absenteeism and tardiness of employees, error standards and measure success.

• Redevelopment of inventory process and preparation for Yearend Inventory.

•Rolled out process for managing inbound/outbound of distributing beer to all stores and restructuring the warehouse to manage FIFO within the facility.

• Updating receiving procedures and implement the scheduling process for personnel.

03/2017 – 06/2017 General Motors Material Supevisor

• Provided day-to-day supervision at Transmission Plant to ensure achievement of Safety, Quality, Productivity and Scheduling workforce.

• Ensure employees are compliant to safety and productivity standards. Implement continuous improvements to improve the process of shipping transmission with zero errors.

• Utilized MRP to create and continuously revise production schedule based on changing customer demand ensuring a balance of supply vs demand, lead the physical inventory process managing system and warehouse setup, planning and procedures, counting and validation, reconciliation and posting of counts.

• Managing inventory through ERP system to ensure work areas contains parts for building transmissions and parts delivery schedule. Determine min/max level for parts in storage area for parts delivered to transmission build area. 01/012 – 02/2017 FCA Group, LLC Auburn Hills, MI

Supply Chain Manager

• Utilized MRP to create and continuously revise production schedule based on changing customer demand ensuring a balance of supply vs demand, lead the physical inventory process managing system and warehouse setup, planning and procedures, counting and validation, reconciliation and posting of counts.

• Collaborated with sales and marketing teams to reduce and eliminate slow- moving items while coordinating with procurement to ensure obsolete inventory is mitigated.

• Assisted in developing business tools and process to capture and monitor metrics for supply chain processes.

• Ensure that the customer activity plan is applied to the plant programming.

• Ensure Fulfillment of suppliers as per customer requirements.

• Consistent review with supplier cross functional team/various personnels like Manufacturing, Quality, Supply Chain to check the progress on resolving issues.

• Assessment of suppliers processes and identify the gaps. Do the assessment of supplier actions on issues and ensure smooth execution.

• Utilized Lean Six Sigma methodologies to ensure optimal performance, continuously improve quality standards, and streamline processes throughout the supply chain.

• Coordinate pre-production build events to ensure that parts are delivered on time and within budge for four plants (Belvidere, IL; Canada; Warren Assembly and Jefferson North Assembly).

Forecast/Cost Management Manager

• Created, implemented and rolled out metrics for tracking carriers account receivables. Approved, audit and resolved carriers’ payment exception moves.

$20M outstanding balance discovered owed to carriers and within 9 months payables were current.

• Monitored data management to keep accurate product, contract, pricing and invoicing information. Managed inbound/outbound transportation routes, trailer loads, build schedule for Viper vehicle.

• Lead on working with the Finance Dept. to validate accruals and implemented a process to assure that all accounts are being cross charged accordingly. Recovered

$3M to budget.

• Worked closely with suppliers and customers to improve operations and reduce cost. Implemented second rail switch at Warren Assembly Plant saving the company $3.5M.

• Created additional space at plant relocating trailer to another area so vehicles can ship from current location versus being truck to another plant to be railed out, saving the company $1.5M per year.

07/1999 – 01/2012 Ford Motor Company Dearborn, MI

Regional Transportation/Vehicle Logistics Specialist

• Managed day-to-day network operational activities for outbound vehicle distribution to ensure fluidity of the network.

• Utilized lean enterprise value stream mapping to identify/implement cost reduction opportunities.

• Reduced Carrier’s (car haul, rail, and ocean) overpayment by 50% by preparing report to analyze standard moves against moves not standard and implement a process to eliminate moves being made with prior approval will not be paid and managed outbound freight receivables over $600 million.

• Negotiated and execute competitive carrier agreements for all modes of transportation. Identified targets and achieved the most cost-effective delivery of finish goods.

Distribution/Warehouse Lead Supervisor

• Supervised and managed day-to-day operations for Inbound/Outbound shipments and material handling in the Warehouse/Distribution department.

• Worked with the business process management to ensure quality procedures are being followed in the region.

• Worked with the filed locations to ensure the correct quantities of the needed items are being ordered.

• Redefined the processes in Distribution that increased productivity by 5% and improved quality.

• Conduct audits in accordance to Occupational Safety and Health Administration

(OSHA) and Hazard Analysis and Critical Control Point (HACCP). Inventory Network Supervisor

• Developed inventory accuracy improvement plan – deliver progress towards network improvements.

• Conducted gap analysis and made recommendations for corrective actions. Define deficiencies and bad practices.

• Developed network inventory ranking metrics – include all key inventory related processes – determination of efficient data gathering.

• Redefined the process of all warehouse processes for both PRC and PDC Network; warehouse, distribution, flow areas, receiving, outbound, inventory control, and inventory analyst processes and FM requirements.

• Revised production schedules to meet dynamic conditions such as supply shortages and backlogs.

• Ensured accuracy and timely delivery of daily orders, including purchasing and inventory; achieved 98.7% on-time delivery rate, and 98.9% order accuracy rate. Material Handling Supervisor

• Managed and directed day-to-day operation for material handling, ensuring all parts are on the line for production.

• Worked with suppliers to ensure parts are delivered per contract and on time to meet production schedule.

• Implemented Synchronized Material Flow (SMF) within the plant, setting up storeroom min/max, call button for line side and storeroom, and system used for plant to order part from Supplier.

• Utilized Lean Six Sigma methodologies to ensure optimal performance, continuously improve quality standards, and streamline processes throughout the supply chain.

08/1994 - 06/1999 RWD Technologies, Inc. Auburn Hills, MI Quality Assurance/Training Specialist

• Coordinated and developed DFMEA/PFMEA for various vehicle lines for Chrysler.

• Liaison to Product Strategy Team and Product Assurance Team from manufacturing to achieve a better understanding of vehicle development and its usage towards process improvement.

• Created training manuals and traveled to all plants that line stoppage audit system was implemented to train plant management team on how to use system in a classroom setting and on the floor training. after completing training monitored to ensure process is being followed and to answer any questions. This allowed management team to monitor at each inspection point any parts installation error, who installed part incorrectly, and did installation pass inspection.

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