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Customer Service Procurement Manager

Location:
Colombo, Sri Lanka
Posted:
December 25, 2022

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Resume:

Dilip Kumar Udugamasooriya

A results-driven, hardworking and capable procurement manager with a track record of significantly reducing costs and also improving the company’s processes and corporate purchasing programs. Having a proven ability to ensure that the company enjoys a competitive edge when compared to its competitors by securing the best quality, price, and terms from suppliers. Always delivering results against strategic objectives, whilst working within the organization’s core values and beliefs.

CONTACT

PHONE:

009**********

009**********

EMAIL:

adt8q4@r.postjobfree.com

ADDRESS:

NO: 492/D,

Kospalana, Polpitimukalana

Kandana.

PERSONAL

Birthday : 25th July 1978

Nationality : Sinhala

Gender : Male

Relationship: Married

Languages : Sinhala, English

NON-RELATED REFEREES

Mr. Suresh Jayawardana

Director - CEO

Softlogic Restaurants (Pvt) Ltd,

No. 14, De Fonseka Place

Colombo 05.

Rev. Susiri Liyanage

Senior Pastor,

Wattala Smyrna Church.

No: 9, 2nd Cross Street,

Alwis Town, Hendala, Wattala.

Sri Lanka.

Tel: 009****-******

EDUCATIONAL QUALIFICATION

PGD in Logistics & Supply Chain management

(OTHM – Level 7 )

PROFFESSIONAL QUALIFICATION

Certified International Supply Chain Professional (CISCP)

IPSCMI USA

Certified International Supply Chain Manager (CISCM )

IPSCMI USA

CARRER HISTORY

Head Of Procurement - Softlogic Restaurants (Current)

( Burger King, Popeyes, Baskin Robbins, Delifrance, Cristal Jade, SubWay)

● Researching options to source best value products & services

● Setting Purchasing Policies

● Managing purchasing Budgets

● Overall management of Purchasing Process

● Forecasting ongoing demand for goods & services

● Negotiating contracts & service agreements with suppliers.

● Forecasting price trends and predicting how they will affect the organization

● Maintaining the purchasing budget and ensuring best value is maintained

● Creating and maintaining positive relationships with current and new suppliers

Operations Manager - Stassens Foods (Pvt) Ltd (From July 2019)

● Ensure all operations are carried on in an appropriate, cost-effective way

● Improve operational management systems, processes, and best practices

● Purchase materials, plan inventory, and oversee warehouse efficiency

● Formulate strategic and operational objectives

● Examine financial data and use them to improve profitability

● Perform quality controls and monitor KPIs

● Recruit, train and supervise staff

● Finding ways to increase the quality of customer service

Supply Chain Manager - Softlogic Restaurants ( Pvt) Ltd

2013 to 2019

Job Description

Plan and implement the overall supply chain strategy

Collaborate with Sales, Operations, and Customer Service teams

Determine key supply chain KPIs

Suggest solutions for process improvements

Identify process bottlenecks and implement solutions in a timely manner

Managing warehouse operation

Train and evaluate others

Provide constructive feedback

Work with finance, sales, and outlet team to determine the best vendors and distributors

Build and maintain good relationships with vendors

Procurement Manager - Abans Restaurants ( Pvt) Ltd.

2006 to 2013

Job Description

Responsible for Order Placement Timing, Supply / Demand Alignment, Material Replenishment, and Supplier Performance.

Continuously monitoring, evaluating, and improving supplier performance.

Projecting stock levels.

Monitoring delivery times to ensure they are on time.

Ensuring the adequate supply of all required materials, components, and equipment.

Delivering cost savings for the company.

Managing the procurement supplier relationships for the company.

Helping to source alternative items for buyers and customers.

Regularly contacting suppliers to renegotiate prices.

Developing relationships with distributors.

Working to create and promote a safe working environment.

COMPETENCIES

Establishing effective operating policies, lean initiatives, and processes.

Comprehensive understanding & experience in purchasing strategies and also inventory management.

Regularly achieving cost-saving targets.

Resourceful and well-organized.

Extensive knowledge of purchase order systems and related software.

Deep understanding of the principles of vendor management.

Ability to manage multiple priorities.

Excellent analytical, critical thinking, and strategic skills.

Highly proficient in computerized stock management systems

PERSONAL STRENGTH

Able to work under pressure.

Strong interpersonal and organizational skills.

Excellent communication skills.

Time Management.

Team Work.

Leadership.

I hereby declare that this resume correctly describe myself, my qualification and

my experience to the best of my knowledge.

Date Signature



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