T

King Tenant

423-***-****

Tenantgohard**@gma

il.com

Arden, NC 28704

SUMMARY

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale- building techniques to maximize employee engagement and performance. SKILLS

Sales monitoring

Product and service knowledge

Retail operations management

CSS

Customer relations

Time Management

Staff development

Training and development

Staff training and development

Customer rapport

EXPERIENCE

Assistant Manager

Asheville, NC

Freeman Car Stero/ Aug 2020 to Jan 2022

Delegated daily tasks to team members to optimize group productivity. Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Directed and led employees, supervising activities to drive productivity and efficiency. Collaborated with store manager to develop strategies for achieving sales and profit goals.

Enforced company policies and procedures to strengthen operational standards across departments.

Organized schedules, workflows and shift coverage to meet expected business demands.

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Completed inventory audits to identify losses and project demand. Shop Manager

Arden, NC

Garner Stereo/ Mar 2012 to Apr 2019

Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.

Organized and updated schedules to optimize coverage for expected customer demands.

Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.

Trained, managed and motivated employees to promote professional skill development.

Motivated employees to share ideas and feedback.

Maintenance Manager

Asheville, NC

Outback Steakhouse/ Feb 2015 to Dec 2017

Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.

Delegated daily tasks to employees to manage resources and meet deadlines. Managed team of employees, daily progress reports and overall project planning. Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages

Monitored maintenance scheduling and reported maintenance team information to management.

Diagnosed and repaired mechanical issues according to industry standards. Established and implemented new procedures for standard maintenance scheduling. Maintained equipment performance by cleaning and lubricating components. Specialized in support systems, inspections and detailed repairs to achieve operational efficiency.

Assistant Manager

Brentwood, TN

Dynamic Strategies / Jan 2008 to Feb 2011

Delegated daily tasks to team members to optimize group productivity. Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Directed and led employees, supervising activities to drive productivity and efficiency. Collaborated with store manager to develop strategies for achieving sales and profit goals.

Organized schedules, workflows and shift coverage to meet expected business demands.

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel. EDUCATION AND TRAINING

High School Diploma

Asheville High School Jun 2002

Asheville, NC

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