Salon Manager

Objective

To obtain an Administrative position. I am eager to learn, improve, and participate in company processes to minimize costs and increase productivity for the organization. I will use my management skills, interpersonal communication skills, creativity, organizational and customer service abilities to reach new levels of success in your organization and fulfill organizational goals.

Education and Qualifications

Matrix Color Symposium – MGM Grand Hotel – 1997 – Las Vegas, NV

Southern Nevada Vocational Technical School – 1990 – Las Vegas, NV

Licensed Cosmetologist, 30+ years

Certified Master Hair Designer

Certified Matrix Color Specialist

Certified in CRAFT Color, Texture and Cutting

Demagogical Certified and Trained

Backscratchers Certified and Trained

Skills Summary

Strong interpersonal communication skills

Ability to build strong, positive, and professional relationships

Work well under pressure

Cosmetology Expert

Creative

Dependable and flexible

Thrive in deadline driven environment

Computer Proficient

Customer Service skills

Expert record keeping practices

Ability to multi-task

Good with details

Excellent team building

skills

Professional Experience

SMART STYLE MANAGER HAIR STYLIST – 2012-PRESENT

Provide 8+ technical hair services, including cutting, coloring, foiling, perming, straightening and styling.

Analyze hair and scalp condition

Provide advice on care solutions for scalp and hair

Responsible for the daily operations of the salon

Supervise a staff of 6; Stylists, Junior Stylist, and Receptionist

Interview, hire and train new employees

Manage inventory and order product replacement for salon; restock workstations

Assist with improving training programs to improve employee skills

Cross-sell multiple brands and beauty categories; recommend hair care products to customers

Arrange store displays and determined daily featured items

Manage appointment book and online booking

Uphold standards of sanitation and sterilization as directed by law and work policies and procedures

Seek ways to improve workplace polices and standards

Handle customer complaints and resolutions

Complete daily bank deposits; handle all service requests and refunds

Contact this candidate