KEVIN ROLF

**** *****, ******, ** *****

C: 417-***-****

adt8jv@r.postjobfree.com

PROFESSIONAL SUMMARY:

Business professional seeking a position that requires strong leadership skills and operational expertise that directly impacts organizational growth EXPERIENCE:

Director Of Operations October 2020 - Present

Another Broken Egg Auburn, AL

Accountability of 2 units, 2 markets with sales achieving $6 million. Achieved 21 % sales increase by daily focus on operational improvements, delivery of quality customer service and cleanliness. Attained Gold Standard level through Corporate Inspections. Report directly to the Franchisee Owner.

Responsible for hiring, training & development of Management team through leadership, coaching & discipline on an ongoing basis. Designed and implemented P&L budgets and declining budgets to achieve company's sales and profit forecasting.

Create and foster a culture of positivity and integrity. Implemented repair & maintenance programs/schedules enabling equipment & HVAC systems to be more efficient and increase life. Managing Partner/General Manager February 2015 - October 2020 Chappy's Deli Auburn, AL

Increased sales by 50% to $1.5 million single unit, full service & catering restaurant by providing quality food and exceptional customer service. Managed daily operation of a 120 seat full-service, carry-out, delivery & catering restaurant overseeing a staff of 40 employees.

Exceeded financial objectives by increasing sales, accurately scheduling of staff, controlling food/beverage cost and decreasing controllable expenses. Created a positive work environment and culture by creating expectations and rewarding performance.

Franchise Owner/Operator March 2004 - February 2015 Back Yard Burgers Ozark, MO

Developed, opened & operated 10 Back Yard Burgers units in 4 different markets in SW Missouri and NW Arkansas.

Achieved annual sales of $10 million with a staff of 300 employees. I was in charge of site selection, hiring General Contractor, overseeing construction of General Contractor, acquiring all licenses & permits for each unit. Selecting & setup of all food & beverage vendors. Purchases and overseeing of FF&E package purchase and coordinating all installation. Responsible for hiring, selection and training the Management staff and coordinating new store opening training of staff.

Responsible for all marketing in each of the 4 markets of operation. I was awarded Franchisee of the Year in 2008 the last year the award was awarded.

Director Of Operations July 1998 - March 2004

Chappy's Deli Montgomery, AL

Accountability of 5 Chappy's Deli Independent ( non-chain ) units in 3 markets with sales of over $10 million on a 6 day business week. ( Closed on Sundays ) Responsible for 2 New unit openings overseeing hiring, training, vendor setup and day to day operations.

Building & implementing training programs for General Managers & staff to standardize & improve operations, quality customer service and cleanliness of restaurants.

Designed & implementation of operating systems & structure to increase efficiency and profits.

Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.

Identified areas of opportunities in P&L's. Implemented store level budgets and reward/bonus structure to motivate management team. Area Director July 1993 - August 1997

Apple Rock, Inc/Dba Applebee's Little Rock, AR

Accountability of 3 Applebee's units in 2 markets with sales of $7 million and staff over 250 employees.

Oversaw the openings of 3 Applebee's restaurants.

Responsible for selection of food & beverage vendors. Responsible for selection,hiring and development of all Managers. Upheld superior levels of store performance by ensuring execution of continual staff management and staff training.

Accountable for P&L results through accurate sales forecasting, labor, food and controllable costs.

Area Manager October 1992 - July 1993

Cascade Pizza Co. Dba Pizza Hut Reno, NV

Accountable for 7 Franchise Pizza Hut units in 3 markets in Oregon. Posted double digit sales increases & profits over a 10 month period through accurate labor projections, food control portions and controllable budgeting. Analyze sales and labor numbers throughout each day enabling decisive forecasting skills during daily operations

Develop and maintain a positive team environment, coordinating daily huddles and ongoing training and development programs

Training Manager April 1991 - October 1992

Applebee's Inc Kansas City, MO

Accountable for Flagship Training store attaining almost $3 million in sales and staff of 90.

As a corporate training store, responsible for the training of new managers from corporate and franchise locations through 10 week MIT program. Closely monitor the safety of the restaurant guest and staff through execution of food safety & restaurant safety standards and guidelines Conducted employee interviews and created hiring/training processes and protocols.

Controlled labor by creating efficient employee schedules Deliver on culinary expectations within the brand – lead the team to ensure proper recipe execution and company standards .

Met financial objectives by forecasting, adjusting labor expenditures, practicing portion controls, preparing budgets, and analyzing variances Area Manager July 1985 - April 1991

Leadership Team building

Strong organizational and time-

management skills

P&L Management

Training

Communication skills Customer relations

Pizza Hut Inc. Kansas City, MO

Accountability of 7 Corporate Pizza Hut units in 7 markets. Analyze sales and labor numbers throughout each day enabling decisive forecasting skills during daily operations

Budget monitoring and maintaining, buying and supply ordering along with Profit and Loss experience and knowledge with over $7million in sales. Develop and maintain a positive team environment, coordinating daily huddles and ongoing training and development programs

Responsible for day to day operations by planning and setting goals for the area and each individual location.

Ensured food handling adherence to corporate recipes and specifications. EDUCATION:

B.S. - Bachelor of Science – Business Administration May 1985 Peru State College Peru, Nebraska

SKILLS:

ACCOMPLISHMENT:

Received Lattimore Michaels Award (

Back Yard Burger Franchisee of the

Year ) 2008

Received Best Burger of the Ozarks

- Springfield News - Leader 8 years

straight 2005 - 2012

Received General Manager of the Year

1988 - Pizza Hut

Successfully opened 15 restaurants

Full-Service & Fast Casual Restaurants

REFERENCES:

Trey Dorsey – Another Broken Egg, Manager

Phone: 334-***-****

Matt Arnall – Back Yard Burgers, General Manager

Phone: 417-***-****

David Barranco – Chappy's Deli, Owner

Phone: 334-***-****

Contact this candidate