Hadj Attou

- *** Burnhamthorpe Rd. West, L*B *E*, Mississauga - Cell phone: 647-***-**** - Email: adt8gv@r.postjobfree.com Career Objective

To obtain a position which allows me to further apply and expand my recruitment industry expertise and to work with a stable and progessive company with a strong team culture.

Summary of Qualifications

Multilingual: English, French, and Arabic

Strong communication and presentation skills as well as excellent inter-personal skills

Over 15 years’ experience working in customer service positions in post-secondary institutions

Committed to professional excellence in appearance and manner

Highly motivated, detail-oriented, and possess excellent organizational skills

Ability to prioritize work, particularly during peak periods and meet deadlines

Computer and Internet savvy, including Banner system, CAMS Enterprise, and Sales Force CRM

Extensive experience in Teaching English as a Foreign language (TEFL), English for Specific Purpose (ESP), and French language

Professional Experience

International Enrollment/Recruitment Advisor, Toronto Film School and Yorkville University, Ontario, Canada April 2019 - Present

• Responsible for supporting the Admissions Office in the processing of international students’ application files, and for ensuring admissions policies and procedures are effectively implemented

• Responsible for managing generated leads by supporting, interviewing and encouraging qualified students to enroll in Toronto Film School and Yorkville University programs

• Guide and advise prospective students through the admission and registration process

• Assign and coordinate English placement test with ESL schools

• Evaluate routine files to identify admissible candidates and review transcripts to process admissions and credit transfers

• Process applications of prospective students

• Work closely with Registrar’s Office to ensure all completed files are reaching the appropriate committees in a timely manner

• Responsible for providing various reports to management and executive management such as various data collection projects as it relates to the Admissions Office

• Liaise with education agents for conclusion of agreements and enrollment of international students

• Represent Toronto Film School and Yorkville University at education fairs Manager, Student Sponsorship Liaison Office, Community Engagement and Corporate Relations Department, Canadian University Dubai (CUD), United Arab Emirates (UAE) Sept. 2014 - May 2018

• Developed, executed, and managed student scholarship and sponsorship programs

• Executed and monitored corporate partnerships to support the University recruitment

• Developed and maintained high level partnerships with over 30 organizations including local government entities

(Ministry of Presidential Affairs, Dubai Police and Municipality), and foreign entities like Bahrain Ministry of Interior, and SOKOTO State Scholarship Board of Nigeria

• Increased local and international recruitment and admissions by providing customer service of high standard

• Collaborated and coordinated with internal Depts. including Admissions and Recruitment, Finance, and Registration to maintain on CAMS and CRM systems scholarship and sponsorship data of about 100 sponsored students recruited yearly

• Generated and added around CAD 3/- million a year to the university income

• Provided advising and guidance to sponsored students about course registration, time management, study skills and student success

• Organized academic awareness sessions for sponsored students in presence of their sponsors and academics

• Arranged meetings with representatives of Corporates, Government and Community Organizations to increase awareness about the University vision and mission, and to develop Memorandums of Understanding (MOUs) Student Services Coordinator, Office of Student Affairs, American University of Sharjah (AUS), United Arab Emirates (UAE) March 2008 - July 2014

• Planned, implemented and coordinated extra-curricular and co-curricular activities, student leadership programs, social events, and sports events

• Developed, implemented and oversaw policies and procedures on a range of student activities

• Organized student cultural and educational international trips, from facilitating the necessary arrangements and requirements, to providing supervision of the student groups during the trips, namely to Europe, Asia, and USA

• Coordinated with internal units (Public Relations, Student Employment Services, Finance Department, Public Affairs, Media Department, Procurement Department. and Travel Office to perform a wide variety of tasks including banner requisitions, publications, press release

• Provided administrative support, consultations and guidance for student organizations on issues of establishing new student clubs, recognition, programming, organizational problem solving, and funding

• Maintained students’ organizations database on Banner system Student Residential Life Coordinator, American University of Sharjah (AUS), UAE July 2004 - Feb. 2008

Ensured a safe and congenial living, learning community with focus on the students’ experience at the University

Encouraged personal development and studying by providing support, advising through awareness programs including study skills, time management, and stress management

Advised students on co-curricular, academic and personal matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background

Responsible for supervision of 4-6 part time student staff (Residence Life Facilitators)

Supported the Director of Student Residential Life Dept., and assisted in selection, training and coaching of casual staff

Interpreting applicable guidelines and protocols to determine policy violations Investigating community standard and housing policy breaches Coordinating room assignments and room changes throughout the year Instructor, Khwarizmi International College, Abu Dhabi, UAE June 1999 - June 2004

• Taught English as a Foreign language (EFL) and other courses, including general writing skills, reasoning and communication, and business English

• Supervised and managed the implementation of new courses (course outlines, course contents as well as the testing and assessment system)

• Supervised and delivered French language courses

• Provided counseling and guidance to students about learning strategies, student success and study skills

• Conducted courses in English language, interpersonal communication skills, and presentation skills for employees of Abu Dhabi Company for Onshore Oil Operations (ADCO)

• Provided career advising and trained students in CV/resume writing, cover letter, and job interviews Professional Development

Attended conferences, seminars and trainings in Algeria, and UAE on:

- Teaching English language skills: listening, reading, speaking, writing, and grammar

- Testing and Evaluation Systems

- Stress Management, and Time Management

- Assessing Suicidal Student and Self-mutilator

- Customer Service Excellence

- Planning & Organizing Skills

- Creative Problem Solving & Decision Making

- Diversity Management & Understanding Emotional Intelligence Education

ICDL Certificate (International Computer Driving License), including IT concepts, Access, and Power Point Abu Dhabi, UAE

Baccalaureate in Arabic Literature

University of Continuing Education, Saida, Algeria

Degree in TEFL (Teaching English as a Foreign Language), Institut Technologique de l’Éducation, Saida, Algeria Interests

Interests include interlanguage, interpersonal skills, travelling, and multiculturalism

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