SUMMARY

To maintain customer satisfaction and improve customer experience with telecom call center through my proven problem solving skills, customer experience on my previous work at the Hague Netherlands and flexibility in time management.

PRISCILLA V. CRUZ

PROFILE

Adress: Block 10 Lot 04 Sta. Catalina Homes Tabing Ilog Samal, Bataan

CONTACT

PHONE:

099********

EMAIL:

adt8fs@r.postjobfree.com

PROFESSIONAL HISTORY/ WORK EXPERIENCED

-6 months BPO experienced/travel account(Amadeus)/IGT Solutions(company name)

-From May 01,2022 till Nov.1,2022

-6 months BPO experienced/Hulu Account/ Results Cx ( company name)

From Sept.12,2021 till Mar.15,2022

-9 years as a Housekeeper at The Hague Netherlands Europe. (2007-2016)

-3 months caregiver home care for elderly at The Hague Netherlands. (April-July 2015)

EDUCATIONAL HISTORY

Samal National High School (1991-1993)

SKILLS AND ABILITIES

Patience, flexibility, clarity in communicating. Keeping conversations clear and productive helps both in resolving clients’ issues as well as making a good impression.

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