Mrs. Cathy Jo Rhoades

**** ******** *****

Copperas Cove, TX 76522

Mobile: 903-***-****

Evening Phone: 903-***-****

Email: adt8f8@r.postjobfree.com

Availability:

Job Type: Permanent, Temporary, Term, Telework

Work Schedule: Full-Time, Part-Time

Work Experience

TTEC May 2020-March 2021

40 hours a week

Work from home

Tier 2 fraud analyst

Call center for BancFirst campaign

Updating customer accounts, updating addresses,

Unlocking card, filing fraud reports, etc

Janesville Acoustics

2500 Logistics dr

Battle Creek, MI 49037 United States

03/2018 - 03/2019

Hours per week: 40

C.M.M.S. Administrator and Inventory Mangement

Duties, Accomplishments and Related Skills:

I was the person who got their C.M.M.S. (Computer maintenance Management System) system up and running. updated all checklist for the maintenace of each asset. created p.m.'s for daily, weekly, monthly, quarterly, semi-annual and annual work to be done. counted, input, organized and labeled all parts. set location in mapcon for all parts. That way they could be found quickly and easily. I also created, fixed, and verified work orders on a daily basis. Created spread sheets and charts and graphs for meetings. Received and put up parts daily. Helped Maintenance people find parts, make sure they could access the c.m.m.s. system as needed. If there was any problems with the system I would address it by getting it fixed or by providing them the training needed, I also verified budgeting for the parts. verifying on a weekly basis the number of parts used versus being checked out.

Supervisor: Paul Bishop/Terry Deitch 269-***-****) Okay to contact this Supervisor: Yes

Janesville Acoustics

1500 Logistics dr.

Battle Creek, MI 49017 United States

11/2017 - 03/2018

Hours per week: 40

Quality Clerk

Duties, Accomplishments and Related Skills:

I started the day by Filing daily reports, Processed Product change requests, Took new pictures of product processing. Reviewed, Updated Standard Operating Procedures for each part Janesville Acoustics makes, Compared 4 different procedures ( S.O.P., PFMEA, PDS, CONTROL PLANS), highlighting issues that needed to be addressed, filed PCR request to correct issuesmaking sure that all signatures were present, I also took minutes of meetings.

Supervisor: James Nickell/ Jason Woodard 269-***-****) Okay to contact this Supervisor: Yes

Sam's club

6 mile rd.

Battle Creek, MI 49015 United States

09/2016 - 05/2017

Hours per week: 40

Baker

Duties, Accomplishments and Related Skills:

Proofing bread, baking bread and sweets, counting inventory and restocking. Ordering groceries and supplies thru Sam's club software. Prepping bread for the next day. Helping members with orders and finding what they needed. I also Decorated cakes. I have to keep training up to date. We are trained on hazardous materials. How to use the compactor. How to spot safety issues and take care of them. I keep a daily log of on hand bakery items, how much I produce for the day, also how much I prep for the next day. Supervisor: Damien 269-***-****)

Okay to contact this Supervisor: Yes

Sears

Beckley rd

Battle Creek, MI 49016 United States

10/2012 - 04/2013

Hours per week: 35

Mattress and Home Fashions Associate

Duties, Accomplishments and Related Skills:

I maintained accountability by making sure inventory was stocked and signed correctly. I would make a sign when a premade sign was not available to use. I had knowledge of the software needed to order furniture that customers requested. I was able to follow the set up diagrams that headquarters wanted us to use to display new items. I had to file monthly reports of inventory that we had displayed. I had to take monthly classes for ongoing training. I also assisted other employees as needed in other areas by taking care of customers or approving a sales transaction. I did inventory in home fashions, mattress area and children's area. I provided training for the new hires in my area. This store closed it's doors as of Feburary 2019.

I trained employees in the home fashion / mattress area in the ordering processes, and what questions we needed to ask the customer to better serve them. I also trained them on the proper cash register procedures. I processed customer orders by phone, and or redirected to other departments as needed, etc.

Supervisor: Karen Howes 269-***-****)

Okay to contact this Supervisor: Yes

Linda Weston Personell

1-c Tree Road Bldg. 405

Mcalester, OK 74501 United States

03/2009 - 04/2009

Salary: 19.87 USD Per Year

Hours per week: 40

General Clerk 3

Duties, Accomplishments and Related Skills:

I provided assistance to both office and contractor personnel . I assisted the DEMIL chief to ensure all program requirements were met. I also contacted Government, Federal and State agencies and customers by phone or e-mail. I helped maintain the accountablility record. I performed follow-up tasks as needed. I can interact with people with tact, impartiality and diplomacy. I kept inventory records. I processed property accounting and other transactions into the automated disposal and supply system. I maintained contacts with field personnel regarding issues over specialized programs including but not limited to, RCP AND DE-MANUFACTURING OPERATIONS. I reviewed Receipts to determine if property is appropriate for deposition actions under specialized program requirements (i.e. hazardous, DEMIL, RCP, De-manufacturing or require other special handling). I have knowledge of all phases of the disposal of excess and surplus government property. I have a working knowledge of software (EXCEL, WORD, E-DOCS, Web docs, Web Flis, DAISY ( Their c.m.m.s. system) and etc.) functions to provide a wide range of documents, files, activating a printer, edit, copy, manipulate, electronic mail and other software packages to identify tasks and specific steps to accomplish day-to-day operations . I also have knowledge of the bar coding system. I have skills in oral and written communication to effectively address customers to provide information that they request. I have provided critical information needed to supervisor and management officials to meet timely inquiries from parties both inside/outside the command. I am skilled in research and interpreting regulations (DOD 4160.21M, 4160.28), directives (4160.14) and policies (Demil bulletin's). I have generated reports within MIDAS, to insure inventory accuracy. Contact, research and provided any additional information to potential RTD/S customers, to ensure that the item is exactly what the customer is looking for or in need of. Frequently researched rolling stock, in efforts to help receipt in place locations increase storage space, as well as to maintain accountable records in DSS. I also assisted by helping to verify hazardous waste property where the site enviromentalist could input into the manifest tracker.

Supervisor: John Wade 918-***-****)

Okay to contact this Supervisor: Yes

Linda Weston Personnel/DRMO Texarkana

Red River Army Depot

Hooks, TX 75501 United States

08/2007 - 10/2007

Salary: 13.00 USD Per Hour

Hours per week: 40

General Office Clerk

Duties, Accomplishments and Related Skills:

I entered documents daily into the government accounting system, DAISY. I averaged between 95-135 documents input per hour. I researched documents ( receipts of excess DOD property) for customers and personnel. I received and managed phone messages, and set up appointments for customers wishing to turn in excess DOD property. I used Excel, Word and Outlook on a daily basis. I paid close attention to detail while inputting documents daily. I typed up reports as needed. I am a quick learner and did work without direct supervision while I multi-tasked. I currently can type in excess of 40 wpm. I verified contractors had all appropriate training before they were able to perform work for the Government. I also performed the quality control of records. I performed Coding and data transcription from numerous sources. I know a variety of policies, regulations, and procedures of property disposal. I also know how to install and work many different software programs and their functions. I know how to communicate orally. I also have the ability to communicate in writing, etc... Supervisor: Dan Dilbeck 903-***-****)

Okay to contact this Supervisor: Yes

Lockheed Martin/DRMO Texarkana

Red River Army Depot

Hooks, TX 75501 United States

11/2006 - 08/2007

Salary: 13.01 USD Per Hour

Hours per week: 40

General Office Clerk

Duties, Accomplishments and Related Skills:

My duties included reviewing documents for correct data then inputting this data into the DRMS accountable system, DAISY. I also did XR1's, XR3's, relocation changes and other required inputs. This required a knowledge of DRMS policies and regulations regarding property disposition, whether going to the government contractor or property that was reutilized by other DOD agencies. I also determined if property required demilitarization or required special handling such as hazardous property. I reported back to the receiver the proper disposition instructions. I was also responsible for scanning and web docking various documents into the government accountability repository (WEBDOCS). This allowed generators to view their receipt of turn-ins and enabled them to drop property from their property books. These functions require a wide variety of knowledge of software programs for DRMS and DOD agencies, to ensure the job is properly completed. I was also responsible for communicating with generators and customer both orally and in writing. I had to effectively communicate procedures for turn in and/ or requisitioning property from the DRMO while answering various other questions that customers may have. I also communicated with other DRMS personnel concerning new procedures and protocols as policy changes occurred. I had to continually inform all personnel of these changes. I also reconciled discrepancies that were identified with proper documentation ensuring that the proper authority signed off on the documents. etc...

Supervisor: DAN DILBECK 903-***-****)

Okay to contact this Supervisor: Yes

Benton Church of God

112 Marion st.

Benton, AR 72015 United States

07/2003 - 02/2006

Hours per week: 30

Church Clerk/Secretary

Duties, Accomplishments and Related Skills:

I kept a weekly ledger book of all accounts receivable and accounts payable, I also kept a backup copy on Quicken of all accounts and Microsoft Excel of all credits and debits, detailing who gave, where the money went. I also printed end of year reports for receipt of all donations. I transcripted all the business meetings. I chaired the ladies meetings sharing ideas for outreach within the community and church. For example when the flood Katrina happened out community received lots of refugees from Louisiana so we as a Church brought doughnuts and other items that they had need of. While there I was the Children's pastor. I taught the Children on Sunday mornings. I organized the Church's pot luck dinners. When it came to Homecoming (Anniversary of the Church) I would schedule special speakers and entertainment for the day. I made Hotel reservations for Ladies Retreat, Camp Meetings and Prayer Conferences. I mowed the church's lawn and cleaned the church. etc.. Supervisor: Grady Rhoades 903-***-****)

Okay to contact this Supervisor: Yes

Sears

South West Center Mall

Duncanville, TX 75137 United States

03/1998 - 06/1999

Salary: 7.50 USD Per Year

Hours per week: 40

Shipping and Receiving Clerk

Duties, Accomplishments and Related Skills:

I had this Children's department keep an updated log of children's furniture on hand by the register (updated daily) to better serve the customers. I Kept a record of all trucks received in a daily log book and computer program. Reviewed all inventory receipts for accuracy of quantity and price and item. Made reports for the supervisor and reconciled discrepancies in the various reports. Made change for employees, sorted credit receipts and sent them off. Dealt with customer complaints, boxed and shipped items for customers via UPS. pulled items for in store pick up. I also boxed and shipped items that were due to go back to vendor and updated the paperwork the vendor required; and dropped items from are inventory. etc...

Sears

501 North Main

Muskogee, OK 74403 United States

08/1994 - 03/1998

Hours per week: 40

Children's and Home Fashion's Lead Person

Duties, Accomplishments and Related Skills:

Stocked and inventoried merchandise in my area. Kept an updated log of all furniture in store. ( The inventory log that I started management liked so much they have kept it using it since I left. It saves valuable time to have inventory checked before opening to better serve customers.) I also sold gaming stations and taught customers how to hook them up correctly. Made sure there was enough coverage of employees in my area at all times, I also used a multi line telephone. I trained new employees in the proper procedures of the cash register. I Dealt with the Muskogee Fire Department as needed when they had a new hire they would come in I would fill the required paperwork out and get them the shoes required. Education:

Muskogee High School Muskogee, OK United States

High School or equivalent 06/1989

Job Related Training:

classes:

classified information handling,

dla annual IA awareness training,

Dod phishing awareness

MIP program involves Public speaking. 6/02

NYLA program involves Public speaking. 6/96

Language Skills:

Language Spoken Written Read

English Advanced Advanced Advanced

Affiliations:

Church of God - Elder

References:

Name Employer Title Phone Email

Vickie Rodgers DLA dipostion services Deputy DSD Central 269-***-**** adt8f8@r.postjobfree.com Tracy Johnson V.A. Hospital Receptionist 269-***-**** adt8f8@r.postjobfree.com Troy Deal Janesville Acoustics MRO 269-***-**** adt8f8@r.postjobfree.com Phil Jarrard Janesville Acoustics Maintenance Manager 269-***-**** adt8f8@r.postjobfree.com Indicates professional reference

Additional Information:

I type in excess of 40 words per min., I know how to utilize Microsoft Word, Microsoft Excel, Power Point, Microsoft Outlook. DAISY, Web Docs, Fed Log, DoDAAC lookup, computer, electric typewriter, manual typewriter, multi-line telephone. I also know how to set up a C.M.M.S. system. I am an enthusiastic, results-oriented professional who thrives in a fast paced environment. I quickly adapt to new responsibilities, readily acquire and apply new knowledge and skills, I actively pursue challenging opportunities and I'm willing to work flexible hours as needed. As an employee you will find me to be a team player. Thanks for your consideration and I'm looking forward to interviewing with you in the near future.

Contact this candidate