Customer Service Physical Therapist
Resume:
Bonnie Cummings
Ellettsville, Indiana 47429
****************@*****.***
OBJECTIVE
Highly organized, enthusiastic dead-line driven. A highly compassionate, empathic and organized customer service professional. Ability to apply critical thinking and problem solving skills in a fast environment can help support the improvement of office procedures, employee performance and productivity. Patient driven and communicates daily with Physical therapist and medical staff.
Professional Experience:
-The Olive Leaf and Bloomington Chocolate Company- 2506 E Third St, Bloomington IN 47404 812-***-**** 8-15-2021 to present
I perform as the Assistant manager of production. I assist the Chocolatiers with the final touches of each truffle and storing properly, managing the warehouse team in production and supplies, making sure orders are packaged correctly, labeled and ready to be shipped or delivered by our team. Assist in front sales as needed. Following secret recipes for pretzels and crackers preparing them for distribution. Safety observer for proper body mechanics, posture and equipment placement to decrease injury on the job.
- Switchyard Brewing Company- 419 N Walnut st Bloomington, IN 47404 812-***-****. 8/8/2021 to present working PRN
I work in the kitchen prepping food for their pizza and cleaning the kitchen area. I also observe the safety of co-workers around me when lifting, posture and daily tasks to ensure proper body mechanics to decrease work injury.
- Legacy Healthcare Services - 3211 E Moores Pike Bloomington, IN 47401 812-***-**** March 2018 to Present
Over saw and revised daily schedule, customer service, organized therapy department, and communicating with clients, physical therapist, family and medical staff on clients progress. I perform daily filing, recording of documents, web research, customer service, copier, fax, and scanning of documents and orders. Medical terminology, symathysis with clients, detailed oriented, multitasking, having physical stamina, and reading Dr. orders and talking to medical professionals. Follow a plan of care for each client set by a Physical Therapist.
Bonnie R Cummings
1070 Forest View Drive North
Ellettsville, Ind 47429
****************@*****.***
- Bell Trace (Heart of Cardon, LLC)- 725 N Bell Trace Cir, Bloomington, IN 47408
812-***-**** - February 5, 2020 to May 2021
Over saw and revised daily schedule, customer service, organized therapy department, and communicating with clients, other staff members, family and medical staff on clients progress. I perform daily filing, recording of documents, web research, customer service, copier, fax, and scanning of documents and orders. Medical terminology, detailed oriented, excellent listener, empathic, commpassionate to the client's feelings, and reading Dr. orders and communicating with medical professionals. Follow a plan of care for each client set by a Physical Therapist, communicating daily with the client's physical therapist.
- Paragon Healthcare, Inc. - Bloomington, IN 3043 N. Lintel Dr. Bloomington, IN 47404
812-***-**** April 2017 to January 2020
Over saw and revised daily schedule, customer service, organized therapy department, and communicating with clients, other team members, family and medical staff on clients progress. I perform daily filing, recording of documents, web research, customer service, copier, fax, and scanning of documents and orders. Medical terminology, synthesizing with clients, organizational skills, and reading Dr. orders and communicating with medical professionals. Follow a plan of care for each client set by a Physical Therapist, maintaining good communication with the clients PT.
- Amedisys Home Health Of Bloomington - 1332 W Arch Haven Ave STE E Bloomington, IN 47403
812-***-**** - June 5, 2017 to March 2018
Overviewed all scheduling of my clients, communicating with clients on schedules and being able to make last minute changes. Recording of mileage and time for homecare travels. Recording of documents, filing of documents on the computer and in a lock file to turn into office weekly. Web research and customer service. Use of office equipment, fax, printer, and scanning. Medical terminology, medical coding, and reading Dr. orders and communicating with medical professionals. Followed a plan of care for each client set by a Physical Therapist.
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