Wheelchair Attendant Loan Processor
Resume:
David Moore
Chicago, IL
adt84n@r.postjobfree.com
adt84n@r.postjobfree.com
EDUCATION
Robert Morris University Robert Morris College 09/2013 08/2005
Master of Business Administration Bachelor of Business Administration
Concentration: Business Management
EXPERIENCE
United Ground Express Chicago, IL 01/2022 to 10/2022
Personal Passenger Assistant
•Personalized essential worker specializing in assisting physically challenged passengers from lobby to airplane
•Bag drop specialist to assist passengers for speedy boarding
•Wheelchair attendant
•Curbside assistance for quicker access through security
Verizon Wireless Rolling Meadows, IL 06/2018 to 03/20
Benefits Coordinator
•Provided discount support to Verizon’s individual, government, corporate and subcontractor clients
•Analyzed all employer discount requests by utilizing Verizon’s internal systems with accuracy and within a timely manner.
•Reviewed, calculated, and applied credits to qualified accounts Maintained 97% proficiency
•Researched complex processes, systems and/or customer issues to analyze business situations and provided recommendations, incorporating both
customer and compliance point of view
Goodwill Talent bridge Chicago, IL 01/2018 to 05/2018
Cold call and verification clerk
Inbound and Outbound call center rep entrusted with soliciting clients nationwide with physician directed consultations.
Verified online inquiries’ key components and qualifying guests through discussions.
Correspond vetted guests to clinics that are nearest to location of residence
Utilized antiquated Liga database and various other databases.
Two hundred outbound calls and one hundred inbound calls daily
True Value (Manpower) Rosemont, IL 01/2017 to 03/2017
Office Clerk
•Researched and developed various inquiries concerning individual members’ hardware and logistical services
•Served as administrator liaison through intranet proactively answering all locations’ inquiries
•Instructed members how to navigate and utilize True Values intranet services for shipment errors, special orders, and non-delivered merchandise
Infmis (Lakeshore Staffing) Chicago, IL 10/2014 to 12/2015
Telephone Sales Assistant
•Handled the Affordable Act enrollment
•Enlisted retirees and new clients into various nationwide Medicare advantage plans.
•Enrolled New York city recipients into area specific medical programs
•Researched and located new Medicare Advantage plans for retirees when their old plans dropped coverage
Ceva Logistics Elk Grove Village, IL 02/2013 to 02/2014
Logistics Administrator/Collections/Biller
•Performed international tariff style billing using OS 400 Class, Cargo-Wise (de-commissioned) and One Freights Services software
•Monitored EDI feeds for Caterpillar and domestic and international clients
•Developed spreadsheets recording international and national Free Trade Zones funds allocation. Major strengths in planning, problem solving and communication
•Familiar with. World-port pickup scheduler, with commercial invoices
•Performed collections and skip tracing from delinquent and relocated companies
•Audited incomplete and problematic electronic files for largest client Caterpillar
Walgreens Chicago, IL 12/2007 to 07/2008
Assistant Manager
•Maintained and provided accurate accounts payable and receivable records with warehouse and multiple vendors
•Culminated all departmental sales and pharmacy, and current inventory
•Provided training to all new employees
•Evaluated and documented all cashiers' cash handling proficiencies and irregularities
United Marketing Group Schaumburg, IL 10/2006 to 12/20
Telephone Sales Representative
Handled inbound call center queries averaging 80 call per hour
Performed outbound calls to customized Sears catalog clients and individual company catalogs clients. Compiled an average 97% quality rating
Upsold various products (credit card and credit line protection) for individual clients
Emergency roadside assistance dispatcher for nationwide clients
PLS Tax Service Chicago, IL 01/2006 to 10/2006
Tax Preparer/Loan Processor
•Developed individual and business income tax returns, W-7
•Performed instant loans and electronic deposits to individuals
•Performed quality control to all returns complied with IRS regulations
Bank One (Chase Bank) Chicago, IL 01/2000 to 06/2002
Accounts Exceptions Specialist
Secured all corporate and personal checking accounts transactions.
Developed out of state transaction plan for Indiana branches reporting to Chicago branch.
Processed on a daily basis over 500 fraudulent corporate, personal checks and electronic transactions.
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