Sasha Ross

Receptionist - Jay Care Medical Center

Lakeland, FL 33810

adt7zo@r.postjobfree.com

+1-813-***-****

Authorized to work in the US for any employer

Work Experience

Scheduling Specialist

Radiology Imaging Specialist - Lakeland, FL

November 2017 to Present

Daily duties, for a scheduling specialist

High call volumes of patients and doctors calling to schedule exams, high volume emails on calling patients back as well for out bound .

Receptionist

Jay Care Medical Center - Lakeland, FL

March 2015 to Present

Dailey duties include greeting customers and making accommodations for any immediate needs or assistance they require. Working knowledge with both verbal & written communication. Experience in handling payments & other accounting needs, and scheduling for customers. Perform vitals for patients and assist doctors with in-house procedures. Also two years of experience working with insurance and referrals.

Call Center Representative

Rooms To Go - Seffner, FL

July 2012 to February 2015

Rooms-To-Go

• Working knowledge in hospitality. Greeted customers on a repeated basis and assisted in helping customers with any needs. Demonstrated ability to handle high stress and volumes of customers while maintaining a positive experience for the customer. Meticulous attention to detail to ensure the customer's satisfaction.

Education

Diploma

Plant City High School

2011

Skills

• Scheduling (4 years)

• Medical Office Experience

• Medical Scheduling

• Medical Terminology

• HIPAA

• Insurance Verification

• Patient Care

• ICD-10

• Order Entry

• Phone Etiquette

Additional Information

Description

scheduling for patients from doctor offices that need xrays mri cat scan and mammograms

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