Licensing Specialist Customer Service
Resume:
Alysia Barone **** Agora Cir Unit ***
Palm Bay, FL 32909
adt7zj@r.postjobfree.com
EXPERIENCE
Nationwide Medical Licensing, Melbourne, FL -
Administrative Licensing Specialist
March 2018 - December 2022
● Review providers’ requirements for licensure and obtain the needed documentation for licensure.
● Complete applications for providers based on state requirements
● Coordinate with 3rd party vendors and state medical boards to submit the required verifications for the provider
● Collect data from the NPDB, AMA, DEA, NPI, and other relevant source to provide provider verifications for licensure
● Maintain professional communication with the provider on a regular basis to keep them informed of their licensing status and to obtain any needed information
● Maintain professional communication with the medical boards regularly to stay on top of licensing process and submit any needed deficiencies
● Maintain provider credentialing files with current and accurate information
● Insure work and standards are the highest quality
● Maintain complete confidentiality of all provider information and files
Lowes, Palm Coast, FL — Pro Services Manager
September 2016 - March 2018
● Manage daily department operation
● Drive execution of Pro sales and services
● Take the lead on top Pro accounts
● Coach/Train associates to drive sales
● Maintain/follow up on CRM
● Prospect and build relationships with Pros in the store
● Work to ensure product is ordered and available for Pro customers
● High Opportunity accounts followed up with weekly
● Assist with deliveries
● Review CRM for growth opportunities
● Push company initiatives
● Review sales weekly
● Assist / support Pro specialists
SKILLS
Personal Information
Systems
Employee / Customer
Engagement
Leadership Development
Excellent Problem Solving
Attention to Detail
Training Development
Friendly, positive attitude
Reliable & trustworthy
Time management
Auditing proficiency
Self motivated
Meets deadlines
Computer Skills
Customer service
CRM Management
Ordering
Communication Skills
Flexibility
Strong Organizational Skills
Lead Generation
Relationship Building
Home Depot, Jacksonville Beach, FL, Pro Department Supervisor
September 2009 - September 2016
● Maintain all department standards
● Build relationships with contractors
● Prospect
● Help build orders and ensure product availability
● Teach, coach and train associates
● Push company initiatives
● Ensure sales plans are met
June 2007 - September 2009 Specialty Department Supervisor
● Oversee Specialty departments
● Follow up on sales / installs
● Teach, coach and train specialists
● Ensure sales goals are met
● Assist customers throughout store
● Assist in planning and working at Home and Garden Shows
● Work with installers and vendors
May 2003 - June 2007 Millwork Department Supervisor
● Oversee daily operations of department
● Teach, coach and train associates
● Assist customers with orders
● Ensure sales goals are met
● Maintain department standards
● Push company initiatives
● Create relationships with vendors
EDUCATION
Ecclesia College, Elm Springs, Arkasas— Bachelor’s Degree Business Management and Communications
August 1997 - August 1999
NKBA Certification, Atlanta, Georgia— NKBA Certified September 2007- October 2007
PROJECTS
1998-2003
Traveled worldwide, leading a team of 20 students in building and starting up medical clinics and orphanages to assist those in need.
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