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Medical Assistant Customer Service

Location:
Lawrenceburg, IN
Posted:
December 23, 2022

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Resume:

Jodi V Haynes

*** ******* *****

Harrison, OH ***30

513-***-****

Job Objective

Seeking an opportunity to use my knowledge, leadership, and managerial skills for the benefit of my employer and to achieve personal career goals.

Skills

*

Excellent customer service skills

* Leadership - experienced in training employees, proven problem-solving skills, ability to learn new tasks quickly and proficiently.

* Adaptable - genuine team player committed to doing whatever tasks necessary to support organizational success, work equally well independently or within a team structure.

* Solid understanding of business priorities - proven ability to contribute to business success via workflow streamlining, productivity, and process improvements.

* Proficient in Microsoft office

Education

Office Management Course 2008

Southwestern College, Medical Assistant Associates Degree Presidents List, GPA 4.0 October 2008

University of Cincinnati, EMT Basic Course 2006

Art Institute of Ohio, Baking and Pastry Program June Professional Experience

Creative Hair Salon, Milford, Ohio

June 1999 – 2017

Salon Manager and Professional Hair Stylist and Colorist

* Provided consistently high customer service to regular cliental and networked with costumers to build a client base.

* Continued education in the field of hair design to stay current.

* Inventory control

* Provided quality service to ensure client satisfaction.

* Managed incoming calls for 50 people and 4 departments.

* Finalized all sales contracts and managed all Ohio state required documents.

* Completed sales follow up calls resulting in higher individual and corporate sales. Countryside Clinic Chiropractic

January 2011-June 2013

Introduced patients to patient plan.

Scheduled patients.

Placed patients on therapy.

Kenwood Surgery Center

January 2009 – February 2010

Medical Assistant

* Take patients vitals and prepared them for examinations or procedures.

* Filed and recorded all paperwork.

* Transported patients before, during, and after their visits.

* Administered the removing of IV’s during patients check out process. Bernstein Allergy Group, Cincinnati, Ohio

June 2008 – August 2008

Medical Assistant Externship

* Administer allergy shots and breathing treatments for allergy and asthma patients.

* Take patients into exam rooms and complete vital signs before doctor examinations.

* Work with fellow staff members to deliver great customer service and make all patients comfortable during visits.

* Prepare patient charts, organize medical documents, file all medical history forms in appropriate places, and assist with various administrative duties. Re/max Real Estate

May 2006-June 2008

Assisted a property management.

Showed houses and helped with open houses.

Sent hour mailers for new clients and updated information.

Contacted clients and updated information.



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