MOHIT DIXIT E-mail : adt7u9@r.postjobfree.com

Contact No. :925-***-****,807-***-****

CAREER OBJECTIVE -:

I am driven in my entire endeavor by a commitment to excellence. Looking forward to work in creative, challenging and learning atmosphere, which provides ample opportunities for the growth.

CORE COMPETENCIES -:

Service Operations Operation Management

Technical Support Vendor Management

Compliant Management Process Management

Training & Development Team Management

Sales and Deisturbutin Primary and Secondary

EXPERIENCE DETAILS -:

Working since 09 sep,2017 with Reliance Jio Infocom on roll of Reliance Retail Ltd. as an jpam Mainpuri Area & heading marketing sales and service operation for Mainpuri .

Company Profile--Reliance Jio Infocomm Limited, doing business as Jio, is a LTE mobile network operator in India. It is a wholly owned subsidiary of Reliance Industries headquartered in Navi Mumbai, Maharashtra that provides wireless 4G LTE service network (without 2G/3G based services) and is the only 'Volte-only' (Voice over LTE) operator in the country which lacks legacy network support of 2G and 3G, with coverage across all 22 telecom circles in India

Job Responsibilities - :

Manage entire devices sales/service operation for Jio Centre, Jio Point & Retailers counter sales .

Make the setup for device care at Jio center including shortlisting of repair engineer, tool kit & spare availability.

CRM & Product Training to team for jio phone

Insuring to achieve all the KPI by all the Jio Center, Jio Point which include TAT, cost by daily monitoring.

All RDS & sales channel visit daily in a month to enhance channel satisfaction

Manage customer escalation & ensure to close escalations in time bound period

Maintain MSL for smooth service operation

Provide helpful ideas to my Team.

Provide CRM & Technical training to Jio Point provide service to customers from their stores.

Manage 1 jio point Achieved daily sales target and Monthly Also

Handle distributer and Incising Sales And new retailer Mapped

EXPERIENCE DETAILS -:

11.02.2019 – PRESENT

JIO POINT ASSISTANT MANAGER, RELIANCE JIO INFOCOM LTD.

• Responsible for after sales support service of Reliance Jio phone, M-POS Device, EKYC .

PROFESSIONAL QUALIFICATION:

Passed 10th PASS from UP BORD (MAINPURI) in 2011

Passed 12th PASS from UP BORD (MAINPURI) in 2013

Bachelor OF commerce, Dr. Bhim Rao Ambedkar University Agra in 2016

COMPUTER SKILLS:

MS-office,

Hardware Knowledge of Computer

CCC (Deploma in computer application)

TOOLS & SOFTWARE HANDLED:

WRMS (CRM powered by Zed-axis),OMT SAP 447, (CRM), CRM 7.0

ACHIEVEMENT:

Best Performer of month for July’20 for Reliance Jio Infocom AND Many more certificate win .

STRENGTHS:

Full Commitment to my work.

Love to learn new things.

Ability to cope with failures and try to learn from my mistakes.

Good coordination and analytical skill.

Hard Worker, Punctual, Honesty and Believe in myself.

HOBBIES:

Interacting with new people

Travelling

Listen music

PERSONAL DETAILS:

Father’s name : Late Sri Ram Babu Dixit

Mother’s name : Smt. Asha Devi

Sex : Male

Marital Status : married

Date of Birth : 18.04.1995

Nationality : Indian

Languages Known : English, Hindi,

Address : Moh. Qazi karhal Mainpuri

Contact no. : 925-***-****,807-***-****

Email address : adt7u9@r.postjobfree.com

I hereby declare that the information provided above is true to the best of my knowledge.

Place: MOHIT DIXIT

Date:

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