Veronica Mason

Union City, GA *****

adt7u6@r.postjobfree.com

+1-404-***-****

Detail-oriented, people-person seeking career opportunity in a professional office environment that

encourages growth and development

Authorized to work in the US for any employer

Work Experience

Receptionist

Infinity Automotive - Atlanta, GA

February 2019 to Present

Answer phones, set appointments, work with service advisors, greet customers, scan files

Leasing/Marketing Manager

Garden Walk Apartments - Atlanta, GA

2017 to 2018

Provided courteous and professional Customer Service, Collected and Post rental payments, maintain

residents accounts and process property month end close outs, assigned daily duties for Leasing and

maintenance, stabilized occupancy, increased occupancy levels, and collections, investigate complaints,

disturbances, and violations

Leasing/Marketing Manager

The Lakes at Stone Mountain - Atlanta, GA

2015 to 2017

Provided courteous and professional Customer Service, Collected and Post rental payments, maintain

residents accounts and process property month end close outs, assigned daily duties for Leasing and

maintenance, stabilized occupancy, increased occupancy levels, and collections, investigate complaints,

disturbances, and violations

Workforce Analyst

DOVER STAFFING/DCFS - Atlanta, GA

June 2014 to October 2014

Monitor DCFS call center, keep tracking reports. Review reports. Over the supervisors of the call center

to maintain the call volume and long wait.

Recovery Specialist

Auto Finance

January 2004 to December 2007

Collections on automobile loans, collecting payments, advising customers, recovery of vehicles, keeping

daily records

Education

Early Childhood Development

Kaplan University, Online College

October 2008

Computer Programming

Atlanta Metropolitan College - Atlanta, GA

1990 to 1991

Cities High School, College Park

1987 to 1989

Skills

• Receptionist

• Filing

• Scheduling

• Billing

• Data Entry

• Clerical

• Customer Service Skills

• Microsoft

• Microsoft Office

• Microsoft Word

• Organizational Skills

• Inventory

• Management

• Property management

• Office experience

• Customer service

• Phone etiquette

• Microsoft Excel

Assessments

Receptionist — Familiar

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field.

Additional Information

SUMMARY OF QUALIFICATIONS, SKILLS AND ABILITIES

• Over 15 years knowledge and experience in customer service, collections, general office

management, inventory, sales and mail room supervision

• Experienced in database management, preparation of reports, collections, apartment management,

accounts payable, book keeping, switchboard, filing/copying, cash management, records management,

mail room

• Deemed to be a results-oriented self-starter. Quick learner, well organized, creative, motivated,

hardworking, reliable, loyal and committed

• Proficient use of personal computer (PC) and a variety of software applications, e.g., Microsoft WORD,

Excel and Access; Print Shop; Lotus 1-2-3, and WordPerfect.

• Excellent written and verbal communication skills.

• Able to use most office equipment, i.e., fax machine, copier, computers, 10-key calculator, meter

machines, zip code machines, etc.

Contact this candidate