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Warehouse Supervisor Customer Service

Location:
Lagos, Nigeria
Posted:
December 23, 2022

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Resume:

OKOME ERIC

PROFESSIONAL SUMMARY

A Professional warehouse Supervisor. With over 5 years of experience, with proven record of excellence in the upstream, oil and gas sector. Competency in inventory management, warehouse operations, material planning management, and logistics coordination. An excellent reputation for resolving problem, improving customer satisfaction and effective time management to meet and exceed kpis

WORK HISTORY

Senior Storekeeper/warehouse supervisor, 02/2018 to date Lagos Deep Offshore Logistics (LADOL) - Lagos, Nigeria

• Supervise warehouse staffs and daily activities.

• Managing, evaluating and reporting on warehouse productivity.

• Tracking and coordinating the receipt, storage, picking and dispatch of goods and materials, in and out of the warehouse.

• Checking orders, bills, items received, inventory, and deliveries for accuracy.

• Report any delivery discrepancy and other warehouse anomaly within 24 hours of detection.

• In charge of signing of bill of lading, vendor delivery note, and other necessary documents after physical confirmation of goods and materials.

• Maintain records, reporting relevant information, and preparing any necessary documentation.

• Ensure basic maintenance standards, good housekeeping and compliance with health and safety regulations.

• Supervise forklifts, cars, and trucks drivers to ensure duties are performed optimally.

• Inventory Coordination and operational planning of all Total Akpo & Egina project materials.

• Liaise with government agents to ensure documentation and inspection of foreign materials are done smoothly.

• Redesigned store layouts to optimize space, improve customer flow, and maximizing footfall opportunities.

• Coached team on the standard operating system of warehousing and also deliver top-quality customer service and uphold brand values.

• Achieved seamless information flow between clients and company through a weekly and material status report.

Warehouse Assistant / Storekeeper, 08/2017 to 02/2018 REFTEK-LILE - Lagos

• Responsible for maintenance of warehouse.

• Stocking of operational materials and supplies.

• Keep records to maintain inventory control.

CONTACT

Address: 13, Cardoso Close, Kirikiri

Apapa Lagos, Nigeria 1000001

Phone: +234**********

Email: adt7pt@r.postjobfree.com

Nationality: Nigerian

SKILLS

• Good communication and

interpersonal skills.

• Attention to details

• Ability to work under pressure

with little or no supervision.

• Ability to adapt to increasing and

demanding roles.

• Good team work rate.

• Computer proficiency.

• Organizational and management

skills.

• Stock management.

• Customer service.

• Stock loss prevention techniques.

• Good analytical skills and sound

team lead.

• Good listening and interpretation

skills.

• Good in use of Microsoft excel,

Microsoft office and SAP.

• Organize storage method suitable for items.

• Resolved complaints to achieve full customer satisfaction.

• Handled over 20 customer concerns per day to build retention.

• Performed risk assessments and security checks to comply with health and safety legislation.

• Ensure proper material handling during transport. Resource Management Consultant and Coordinator, 01/2016 to 06/2017 TRIUMPH ACADEMY - Lagos

• Assessed staff and team performance and regularly actioned insights to fuel improvement by 10%.

• Supervised teachers' activities to make sure there are in line with school's curriculum.

• Coordinated events for school's internal and external events.

• Prepared timetable for each class.

• Prepared students for external exams.

EDUCATION

Bachelor Of Science, Agriculture Economics & Extension Services, 2016 University Of Benin (Uniben) - Benin City, Edo

West African Senior School Certificate, Social Science, 2004 Amuwo Odofin High School - Mile2 Lagos

First School Leaving Certificate, 1998

L.A Primary School - Kirikiri Town, Lagos

VOLUNTARY ACTIVITIES

Training And Development Personnel

DAVID'S CHRISTIAN CENTRE (I.C.U Department)

Welfare Directorate

DAVID'S CHRISTIAN CENTRE (Job Bureau Department)

ADDITIONAL INFORMATION

SAP USER EXPERIENCE

• Printing of pre-receipts for material reception. Transaction code ZMR01.

• Use of procurement transaction code to check PO History - ME23N.

• VMIS / Voyage Management Information System - 030_VMIS

• MM module - Materials Management - MMBE.



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