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Claims Adjuster Customer Care

Location:
Cleveland, OH
Posted:
December 23, 2022

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Resume:

Kevin R. Bowie

*** ***** **. ***** #*, OH ***** ● Tel# 216-***-**** ● Email: adt7ov@r.postjobfree.com

PROFESSIONAL SUMMARY

Seeking a position as an insurance adjuster that will allow me the opportunity to utilize my extensive knowledge of insurance and customer service to investigate, negotiate, evaluate, and settle assigned claims.

CORE COMPETENCIES

• Outstanding customer service skills

• Strong organizational skills

• Effective communication skills

• Technical acumen and very attentive

to detail

• Strong work ethic and high level of

professionalism

• Experienced in working in fast-paced

environment

PROFESSIONAL EXPERIENCE

Independent Claims Adjuster, CEFCO National Claim Services INC - Mobil, AL (2021-2022)

• Remote Assignment

• Property claims CR

• ECS System

• Estimate review and payment

• Incoming call customer care

Independent Claims Adjuster, Crawford Catastrophe Service - Atlanta, Ga (2017-2019)

• Hurricane Irma - South Florida (2017)

• Daily Commercial and Residential Claims – Minnesota (2018)

• Hurricane Florence and Michael – North and South Carolina (2018)

• Winter Storm Diego – North Carolina (2018)

• Outside Property CR

• Large Loss

• Residential Loss

• Xactimate

• GUIDEWIRE System

• File Ownership - Complete handling from inception to close

• File Reviews

Independent Claims Adjuster, Pilot Catastrophe Service - Atlanta, Ga (2017-2019)

• Hurricane Harvey (2017)

• Inside Property CR

• ECS System

• Estimate review and payment

• Incoming call customer care

Kevin R. Bowie

874 Ruple Rd. Suite #3, OH 44110 ● Tel# 216-***-**** ● Email: adt7ov@r.postjobfree.com

\Independent Claims Adjuster, Prime Consulting Group - Atlanta, GA (2017-2019)

• Total Loss File Handling CR

• Auto CR/CP

• ECS System

• Estimate review and payment

• Incoming call customer care

Independent Claims Adjuster, Pilot Catastrophe Service - Atlanta, GA (2012-2019)

• Property claims CR

• Hurricane Hermine (2016)

• ECS System

• Estimate review and payment

• Incoming call customer care

Independent Claims Adjuster, E. A. Renfroe - Atlanta, GA (2013-2019)

• Total Loss File Handling CR

• Auto CR/CP

• BI

• ECS System

• Estimate review and payment

• Incoming call customer care

• File Reviews

• Outside field CR

• Michigan High Wind Event

Independent Claims Adjuster, Pacesetter Claim Service - Cleveland, OH (2013-2019)

• Polar Vertex (2013)

• Large Loss Commercial

• Residential Loss

• Xactimate

Manager, Impeccable Auto - Cleveland, OH (2002-2012)

• Marketing and Accounting

• Writing Estimates

• Parts replacement and repair

• Factory/Tri-Coat/Custom Painting

• Full Detail

• Customer Satisfaction

Kevin R. Bowie

874 Ruple Rd. Suite #3, OH 44110 ● Tel# 216-***-**** ● Email: adt7ov@r.postjobfree.com EDUCATION/CERTIFICATION

• The University of Akron, B.S. in Industrial Management - Akron, Ohio (June 2002)

• The Adjuster School – Dallas, Texas (2013)

• Xactimate 27, 28 & Sketch Training

• Fundamentals of Adjusting Training

• State Farm Property Certification

• Sate Farm Auto Certification

• Allstate Auto Certification

• American Family Auto Certification

• Liberty Mutual Certification

LICENSING

• Alabama #678162

• Alberta #A-2159573-9770989-2020

• Arkansas #16935092

• Florida #W164804

• Georgia #2932073

• Idaho #559083

• Indiana #3186219

• Kentucky #DOI-823132

• Louisiana #602880

• Michigan #16935092

• Mississippi #10307871

• Montana #100136752

• Nevada #9388832

• North Carolina #16935092

• Oklahoma #100159750

• Ontario #2005684-R

• South Carolina #774026

• Texas #1822223

• Utah #478462

• Washington #891656

• West Virginia #16935092

• Wyoming #295876

TECHNICAL SKILLS

Microsoft Word, PowerPoint, Excel and Access, Accessing virtual meeting apps (zoom, web-ex, ms team), Type 55 wpm



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