Sales Associate Customer Service

Objective

Obtain a customer service position where I can maximize my customer service, communication, organizing, and problem solving skills in a timely manner to better my career opportunities and join a wonderful team.

Experience

Vhibé Beauty (formally known as Main Attraction) Independent contractor Aug 2021 - Present

Licensed cosmetologist offering semi permanent lash extensions, classic, hybrid and volume lashes. Brow shaping, tinting, waxing, brow laminations, and lash lifts and tints.

IBS School Of Cosmetology & Massage Maui Cosmetology Instructor Jan 2019 - Present

To instruct adult student learners in the study of cosmetology, nail services, hair services, esthetics, while over looking the clinic floor. Developing curriculum & teaching practical and theoretical daily lesson plans from the Milady Cosmetology course. Reviewing chapters, grading tests & documents, reporting students’ grades, requirements & hours. Approving and assisting students with hands on services with clients, such as cuts, colors, chemical services, manicures, pedicures etc. Responsible for all phases of student instruction, levels 100 – 300. While also studying and making hours through the apprenticeship program to obtain my instructors license. Enforcing the schools polices & procedures, up keeping daily sanitation procedures & practices enforced by Hawaii state law.

Hair Society Maui Hair Stylist Jan 2022 - Nov 2022

Share my creative ability through haircuts, hairstyles, coloring, highlighting, and chemical texture services for women, men and children.

The Salon at Ulta Beauty – Kahului Hair Stylist Nov 2019 - Jan 2022

Acknowledge and greet all guests and offer friendly, prompt, and courteous service. Share product knowledge to all customers/clients and prescribe professional salon product recommendations. Meet and exceed individual sales and productivity goals. Attend all Ulta Academy educational events. Help with store duties of back stocking, house keeping, laundry, and customer service. Maintain daily sanitation and cleanliness before, during and after guest services. Consult with customers on their hair/brow needs, giving them a wow experience start to finish and building personal and professional relationships. Giving all hair services including, shampoo blow outs, signature haircuts, all color services and techniques, texture services and techniques, formal styling, scalp treatments, conditioning treatments, color corrections, men’s and children’s cuts, clipper cuts, etc.

Gloss N Glam Cosmetologist Feb 2017- Sept 2019

To and From Boutique & Salon Hair Stylist/Sales Associate Jan 2016 - Oct 2016

Mastercuts Hair Stylist Jun 2013 - Jan 2016

Cherry Hill Photography Assistant Manager/Photographer Oct 2012 - Apr 2014

Provide ability to drive positive customer experiences. Strong Communication skills to clearly impart the CHP vision and Mall/Center vision to the team that you oversee. Proven expertise in sales and hitting sales goals. Taking Digital Photo's. Working POS System. Retail sales. Greeting children/families in line. Ability to recruit and train all Santa staff before the season starts.

Sales Associate: Duties for sales associates include greeting customers, helping guests on the sales floor, informing customers of sales or specials, and ringing up purchases. Sales associates may perform stocking, cashier, and administrative duties.

Macy’s Sales Associate May 2010 - Apr 2011

Lisa’s Beauty Supply Sales Associate May 2010 - Oct 2011

Forever 21 Sales Associate Oct 2007 - May 2010

Education

Hair Society Maui 2022

Dimensional color class x JxnMama Certificate of completion

Dimensional color class x AllenVo Certificate of completion

Lashleen Beauty 2022

Eyebrow Lamination & tint course Certificate of completion

Lash lift & tint course Certificate of completion

Paul Mitchell 2019 - 2022

The Color Course Online/In Person course

Barbicide 2020

Covid-19 Certificate of Completion

Barbicide Certificate of Completion

Ulta Academy 2020 - 2021

Extension Essentials In Person course

Styling Essentials In Person course

Hair Cutting Essentials In Person course

Hair Color Essentials In Person course

Borboleta Beauty 2019/2020

Lash 201:Accelerated Artistry lash extension Certificate Of completion

Lash 301:Double Major in Classic & Volume Certificate Of completion

IBS School of Cosmetology of Massage Maui 2017/2021

Classic Eyelash Extension Course Certificate of Completion

Cosmetology Instructor Course Beauty Instructor License

Paul Brown Institute At Remington College 2012

Beauty Operator License BEO-179920

H.P. Baldwin High School HS Diploma 2006 - 2010

Skills

15+ yrs. of customer service experience

10 yrs. of cosmetologist experience

5 yrs. managerial experience

5 yrs. Instructing/teaching experience

Excellent teamwork skills

Proficient in use of common computer programs and software

Good problem solving skills especially under pressure

Quick learner and adapts easily to situations

Highly skilled to assist customers over the phone and in person

Outstanding people skills, including verbal and written

References

Available upon request

References

Malysa Scibelli 808-***-****

Barb Kikuchi 808-***-****

Grace Nakamoto 808-***-****

Joanne Rodrigues 808-***-****

Brittany Bryant 808-***-****

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