Angela Daily
Management
Foley, AL *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
CDC - Atlanta, GA
May 2021 to Present
Receive incoming calls ast and answer questions regarding Covid-19 vaccinations, locate locations for callers, data entry, programs used are AWS, CRM, Microsoft,.
• Performed data entry for customer information
Owner/Operator
Quick-n-Clean - Gulf Shores, AL
April 2011 to Present
Marketing, Purchasing, Problem Solving, Comunications with Clients, Cleaning, and Quality Control, Invoicing, and all Accounts
Medical Assistant
Medix - Gulf Shores, AL
February 2021 to May 2021
Temperature check point tech, responsibility is to assure all workers entering site has been temp., scanned.
Nurse Technician
South Baldwin Regional Medical Center - Foley, AL
February 2020 to February 2021
Ast. with over all care of patients, report to RN with condition of patients, and chart vital signs along with patients care. General grooming and wound care.
Server/Hostess
Villagio Restaurant - Orange Beach, AL
January 2017 to April 2019
Guest Satisfaction, Cash and Credit Card Processing, Booking Reservations, Using POS systems, Answering Phones, Sales.
Dining Room Manager
Original Oyster House - Gulf Shores, AL
April 2013 to March 2016
Guest Satisfaction, Scheduling, Employee training, Employee Reviews, POS Usage Data Entry, Inventory, Ordering, Staffing Pars, Waist Management, Cedit Card and Cash Handling, oversaw scheduling and reviews and staffing for 5 departments of restaurant. Caregiver
The Mews Retirment Home - Social Circle, GA
March 2010 to March 2011
Cared for Dementia and Alzheimer’s residents, Assisted in Tracking and Dispensing of Medications, Assisted with Baths, Charts, Daily Residents Behaviors and Conditions Entry. Caregiver/Personal Assistant
Dr. David G. Simons MD - Covington, GA
September 2007 to March 2010
Assistant to Dr. Simons, I scheduled appointments, prepared meals, drove him to appointments, researched nutritional values to coincide with his medical conditions and allergies to certain foods, I assisted Dr. Simons in water conservation; earning us a front page posting of our research. Area Manager/Store Manager
Moe's Southwest Grill - Conyers, GA
March 2005 to September 2007
Overall Daily Operations, Data Entry into POS system, Registered with ABC to be licensed for alcohol sales, Worked with architectural design and buildout of restaurant, Staffed all restaurant positions, Employee development and training, trained entire staff on safe serve procedures, Opened bank accounts, Ordering, Inventory, Set up all vendor accounts, Oversaw 2 additional locations on their daily operations, Catering. Education
Senior in Accounting
Coastal Community College of AL - Foley, AL
January 2009 to July 2011
Some college
High school diploma or GED
Skills
• Restaurant Server
• Alzheimer's Care
• Dementia Care
• Personal Assistant Experience
• Caregiving
• Vital Signs
• Meal Preparation
• Hospital Experience
• Mechanical knowledge
• Management
• Restaurant experience
• Restaurant management
• Customer service
• Microsoft Excel
• Microsoft Word
• Accounting
• Driving
• AWS
• JavaScript
• CSS
• Home Care
• Sales
• Typing
• Microsoft Office
• Leadership
• Communication skills
• Supervising experience
Certifications and Licenses
CPR/First Aid
February 2020 to February 2021
CPR
driver's license
CNA
BLS Certification
Real Estate License
Assessments
Management & Leadership Skills: Impact & Influence — Proficient January 2019
Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.
Full results: Proficient
Scheduling Skills — Proficient
January 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Proficient
Food Safety — Highly Proficient
January 2019
Knowledge of proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
Full results: Highly Proficient
Verbal Communication — Highly Proficient
January 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Highly Proficient
Customer Service — Highly Proficient
November 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.