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Medical Assistant Customer Service

Location:
Phoenix, AZ, 85003
Posted:
December 22, 2022

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Resume:

MAIRA GARCIA 602-***-****

**** *. ******** **.

PHOENIX, AZ.85041

BILINGUAL SPANISH/ENGLISH

adt7dh@r.postjobfree.com

Employment Backround & Professional Careers

Customer sevice money handling-20+ yrs

Bartender - 15YRS

MEDICAL ASSISTANT-5yrs

Pharmacy tech- 1yr

Biotech biohazardous transport and disposal-2yrs

Summary of Skills

●Physical Examinations-vitals physical measurements, health histories

●Life support and safety- OSHA, CPR, first aid, aseptic technique, infection control,first aid, BLS

●Laboratory Science- urinalysis, pregnancy testing, blood typing, cell count, gram stains, glucose testing

●Patient Diagnostics- EKG’s, holter monitoring, assisting in radiographic procedures

●Clinical Office Procedures- venipuncture, finger sticks, injections, tray set-ups

Education

Arizona College – Graduated 2015 - Medical Assisting Program

Rio Salado College - Graduated 2014 - GED Diploma

Arizona Liquor Control Board servers licenses

Certifications

*CPR Trained and Certified May 2013 april 2016

*AED Certified May 2014,april2016

*Title 4 Liquor Control License Certified January 2015, april 2019

*CPI Trained

*Pharmacy Tech Trainee

*2-Week Course on the EMR System ECW/ ECLINICAL

*ADEQ CERTIFICATE FOR TRANSPORT OF BIO HAZARD AND EPA COMPLIANCE

*BLS (BASIC LIFE SUPPORT)

FIRSTAID/CPR/AED CARDS*BBP( BLOODBORNE PATHOGEN) PPE OSHA FOR TRANSPORT AND MEDICAL WASTE DISPOSAL

200 hrs completed of Externshiplinical

Work Externship Experience ** Arizona Dermatology & Cosmetic Surgery * Cleaning and maintain room stocked * Perform treatment injections and *order RX *Cleaning and maintain stocked * Perform treatment injections * patient discharge *Sterilization of instruments *MOHLS * Removal of staples sutures* Sterilization of instruments

*calibration of medical equipment ex: MOLHS,NITROGEN TANKS,CRYOTHEROPY

Work Experience

bartender manager Family Owned//Tenampa Bar Nightclub/29 yrs - present

Family owned business that we have operated for 34 yrs. I am very involved in every aspect of the Bar NIghtClubsince i was 19 but ever since i can remember I Always was learning about customer service and the building blocks and fundamentals of running business. For example making orders for the beer and liquor weekly .Accounting for all inventory from sales as well as weekly entertainment for club promoting by Advertising through social networks, a big part of our marketing. l bartend since the age of 19, while I oversee 4 waitresses and staff as hostess and have been the dj since the age of 14! So i could say i matured before all my friends at school but has taught me to have good work ethic and customer service skills that i have used in every job.I currently still work every Saturday and have no plans of not getting out of the family business . I have acquired these along the way.

● MANAGER TITLE 4 LIQUOR LICENSE

●FOOD HANDLERS CARD

BARTENDING LICENSE

South Mountain Cardiology – MA 03/2014 – 2/2015

Medical Assistant – Temp Contract/Duties included:

Rooming patients Computer knowledge of Athena Program

●Confirmations EKG tests

●ABI Tests blood pressure/manualy

Front office responsibilities prior authorization

●Checking patients in/out interpreting for Dr.hassan

●Scheduling Take notation of visit

Terros Behavioral Health

Customer Service Specialist – Temp Contract 4/2015 – 5/2015

●Set Appointments for patients

●Office productivity

●Call insurance for prior auth

●Issue bus cards Check in for all new intakes

●Fax/copy and send important documents

●Answer phones

●Greet and help all arriving patients

●Interpreter for non-english with psych. Eval. Doctor

Sunnyview Family Medical Center

Medical Assistant – Temp Contract 3/2015 - 3/2015

Duties include:

●Taking vitals

●Patient CC

●Administrative patient follow-up treatments

●Strep test

●EKG

●Ear lavage

●General MA duties

SAHARA SHELL GAS CONVENIENT STORE/SAMMY ESHOY -OWNER 602-***-**** learned alot from working here off and on since i was 16 before becoming an M.A and in between jobs

●bank deposits

●wic certified vender

●daily cash flow reports

●customer service night manager

●stocker

● cashier

●close/open store

CLEANESCENE- BIOTECH EVIDENCE TRANPORT AND DISPOSAL

SUPERVISER - Sam Moultan 928-***-**** 04/2018-1/2019

BIO MEDICAL TRANSPORT & HAZARDOUS MED. WASTE DISPOSAL

crime scene biohazard cleanup on call 24/7 cleaning and disposal of biohazard waste for :

1.Gilbert police Maricopa precinct JAIL CELL/POLICETRUCK DECON

2.Peoria precinct Surprise precinct EMERGENCY CRIME SCENE DECON

3.Tolleson precinct Phoenix precinct SUICIDE DECON

4.SANTAN precinct SRP precinct UNATTENDED DEATHS

5.

Phoenix Fire Department backboard/equipmentfor DECONTAMINATION

BOARD pickup from all HOSPITALS DECONTAMINATE AND RETURN TO FIREFIGHTER STATION

SAS MERCHANDIZING RETAIL

WHOLEFOODS PHX,SEDONA& FLAGSTAFF 08/2019-02/2020

●Stock new products,changing products by using planogram

●Clean,staighten, assemble shelves/racks and display cases following measurement schematic

●Check code dates, rotate products

●Re-tag shelves in store

Adecco Recruiting/ Cyracom interpreting call center

Covid-19 temperature screener 04/2020-06/2020

●Temperature check

●Ask questions about recent health

●Observe and record all employees coming in and out

●Night shift graveyard

Adecco Recruiting/NFL ARIZONA CARDINALS/BIOREFERNCE SCIENCE LABS

COVID-19 TESTING & PROCESSING NURSE

07/2020-12/2020

●REGISTERING ALL PLAYERS & STAFF

●SWAB AND VENIPUNCTURE

●PROCESS PCR /POS IN LABORITORY

●AUDIT ACCOUNTING FOR ALL PATIENT RESULTS DAILY

Adecco / ASU STATE FARM VACCINATION SITE

VACCINE ASSIST NURSE

01/2021-03/2021

●Sterilize area with alcohol

●Register patient/ IPAD

●Intake patient info /IPAD

●Inform patient of vaccine procedures

●Setup vaccine site table with sterile utensils &

●dispose of needles into bio bin

●Monitor patients for 15 min post vaccine and issue vaccine card

More recently since 12/18/21- present

I have been employed at 911occmed as per diem .

Since company started doing appointments only for covid test very little hours scheduled.

MAIRA GARCIA

480-***-****



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