Malisea Fultz

Contact

702-***-****

adt7d5@r.postjobfree.com

Profile

Detail-oriented medical record technician with extensive experience in release of information, records management, and scanning. Excellent knowledge in customer care leadership and administration.

Key Skills

EHR and Systems

HIPAA and Privacy

Customer Service

Supervisor Leadership

Professional

Associations

Literature

AHIMA- Student Member

Experience

January 2021- Present

Business Office Supervisor • CarMax • Henderson NV Managing day to day scanning operations.

Monitoring quality and quantity of work and reporting any backlog and quality issues as well as any other facility determined committees.

Serves as supervisor and technical expert for the Business Office and scanning operations.

Adhering to all applicable requirements and regulations, including, opening and closing the business office, completing financial transactions, and processing paperwork.

Ability to provide and coordinate staff development and training.

Overseeing all Scanning activities to ensure they are completed according to established time standards. Monitoring daily reports for open and pending requests in order to track productivity of the section.

Establishing a priority system for completion of requests to ensure all requests are completed within required

timeframes.

Performing daily reviews

Developing and monitoring processes to assure all scanning activities are completed in an accurate and timely manner. Ensuring that record tracking software is utilized. Ability to provide the full range of supervisory duties, to include the responsibility for assignment of work to be performed, performance evaluation, selection of staff, and disciplinary actions.

April 2019 – August 2021

Supervisor • Sprint • Las Vegas NV

Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management.

Develops post-training support and reinforcement tools to sustain behavioral change and drive improved performance Communicates company goals, safety practices, and deadlines to the team.

Motivates team members and assesses performance.

Provides help to management, including hiring and training, coaching and escalations Assisting with inbound calls as needed

Distributes and balances workload and tasks among employees. Assures the timely accomplishment of work assigned to the team. Assures each team member has an integral role in developing the final product or providing the assigned service. Communicates to the team the problem to be solved or program issues under review, and coaches the team and/or individual team members in identifying the parameters of a viable solution. Ensures the organization’s “vision” is integrated into the team’s goals, strategies, activity plans, and work products. Ensures team members participate in both short-term and long-term planning stages of team projects.

Continually interacts with team members aimed at building consensus and to serve as negotiator and coach for coordination of team initiatives.

Monitors the status and progress of work and makes adjustments in accordance with established priorities. Obtains assistance from the supervisor as needed for major issues or problems that arise.

Maintains records of work accomplishments. Checks work in progress to see that supervisor’s instructions have been met. Instructs employees in specific tasks and job techniques. Trains team members in the accomplishment of tasks or projects.

Maintains current knowledge and answers questions from team members on procedures, policies, and directives. Provides expert advice on specific tasks, procedures, and policies. Makes written instructions, reference materials, and relevant background material available. Obtains needed information on decisions from the supervisor on major issues and problems that arise.

Makes recommendations to supervisor as requested concerning promotions, reassignments, recognition of performance and personnel needs.

June 2015- April 2019

Data Analyst Specialist/ Medical Records Tech • Briova Specialty Pharmacy • Las Vegas,NV

Maintain storage, and process of all medical records and EHR data for 300-member full-service partnership facility

Processes enrollment, disenrollment, eligibility information, outcome data, billing, MEDIcal authorization. diagnosis reconciliation.

Legal Releases of information are received via fax, email or mail. Or Physically coming in the office. Processed Legal Release of Information for subpoenas, court orders, social security/Disability and PCP as well as Psychiatrist requests within strict deadlines. These requests come from housing facilities, SSI, disability, court order and other mental health and PCP facilities. Including request coming from conservators DPSS, APS and CPS. Lawyer offices and in some cases for discharges of deaths. 65-70% of work day is spent completing this task.

Maintaining expert attention to detail in an extremely fast-paced environment while responding to 90+ requests per week on average 20 a day. 3.5 to 4 hours a day are sent sending and processing ROI’S and Legal Request of Information. Clerical and technical duties associated with the management and oversight of program’s medical records including, but not limited to: assembly, analysis, release of information, data processing, collection, outcome report production, reconciliation. preparation of reports in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of a mental health care system.

Work directly with payer staff to confirm that all data procedures are completed according to payer specifications and directions.

Monitor and assure compliance with the payer’s deliverable requirements, for both the county of riverside and through MEDIcal. Participates in all CHIA, Outcome and payer trainings and meetings to stay up-to-date on all changes and revisions to systems both enterally, through the county of riverside as well Medical.

Performs computer interface (uploads) of data to Corporate office, Rivco ELMR as we as IMAGINET. Input Oversees the program Census and Treatment plans by entering, tracking and reporting staff compliance to Administrator and Clinical Director. Completes quarterly and annual training audits and submits annual training plan to the Regional Director, Administrator and Clinical Director to ensure at least 95% compliance to avoid sanctions.

Complies outcomes data to promote program improvement. Informs and maintains that clinical staff understands the significance of collection of Key Event Tracking, therefore outcomes are reported to ELMR and IMAGINET accurately. Interacts and communicate both verbally and in writing with members, family members, the public, physicians and staff. Prepare and administer county and state audits to both consumers and employees

Acts as a liaison between physicians, administrators, finance, and external agencies for the Health Information

Management Department.

Maintaining an accurate inventory of records created and stored by their program/service.

Identifying any records not scheduled for disposition. Staff training to ensure all records are filed in accordance to the file plan and are dispositioned in accordance with policy.

Conducting regular internal records reviews to ensure an effective records management program is maintained.

May 2013—June 2015

Data Analyst Specialist/ Medical Records Tech • Mantro Mobile Imaging • Las Vegas,NV

Maintain storage, and process of all medical records and EHR data for 300-member full-service partnership facility Processes enrollment, disenrollment, eligibility information, outcome data, billing, MEDIcal authorization. diagnosis reconciliation.

Legal Releases of information are received via fax, email or mail. Or Physically coming in the office. Processed Legal Release of Information for subpoenas, court orders, social security/Disability and PCP as well as Psychiatrist requests within strict deadlines. These requests come from housing facilities, SSI, disability, court order and other mental health and PCP facilities. Including request coming from conservators DPSS, APS and CPS. Lawyer offices and in some cases for discharges of deaths. 65-70% of work day is spent completing this task.

Maintaining expert attention to detail in an extremely fast-paced environment while responding to 90+ requests per week on average 20 a day. 3.5 to 4 hours a day are sent sending and processing ROI’S and Legal Request of Information. Clerical and technical duties associated with the management and oversight of program’s medical records including, but not limited to: assembly, analysis, release of information, data processing, collection, outcome report production, reconciliation. preparation of reports in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of a mental health care system.

Work directly with payer staff to confirm that all data procedures are completed according to payer specifications and directions.

Monitor and assure compliance with the payer’s deliverable requirements, for both the county of riverside and through

MEDIcal.

Participates in all CHIA, Outcome and payer trainings and meetings to stay up-to-date on all changes and revisions to systems both enterally, through the county of riverside as well Medical.

Performs computer interface (uploads) of data to Corporate office, Rivco ELMR as we as IMAGINET. Input Oversees the program Census and Treatment plans by entering, tracking and reporting staff compliance to Administrator and Clinical Director. Completes quarterly and annual training audits and submits annual training plan to the Regional Director, Administrator and Clinical Director to ensure at least 95% compliance to avoid sanctions.

Complies outcomes data to promote program improvement. Informs and maintains that clinical staff understands the significance of collection of Key Event Tracking, therefore outcomes are reported to ELMR and IMAGINET accurately. Interacts and communicate both verbally and in writing with members, family members, the public, physicians and staff. Prepare and administer county and state audits to both consumers and employees

Acts as a liaison between physicians, administrators, finance, and external agencies for the Health Information

Management Department.

Maintaining an accurate inventory of records created and stored by their program/service.

Identifying any records not scheduled for disposition.. Staff training to ensure all records are filed in accordance to the file plan and are dispositioned in accordance with policy.

Conducting regular internal records reviews to ensure an effective records management program is maintained.

July 2012—April 2013

Medical Records Coordinator • Specialty Pharmacy,

Wichita,KS

Responsible for oversight of EHR timely scanning and indexing of all medical records including but not to new referral documents, insurance verifications, authorizations, skilled nursing notes, physician orders, laboratory reports reimbursement documents and various other documents

Responsible with creation of filing templates and "work flow" processes within MedForce.

Preparing and shipping New Patient Packets. Assigning new referral patients to teams.

Monitoring RightFax and sending communications to the appropriate individual(s)

Lends support to Marketing department for creation of written documents used in new patient packet

Assist Reimbursement team with any overload of

collection calls and collection payments.

Lends administrative support to NuFACTOR management and providing coverage for FFF reception and office services. Education

May 2021- in Progress

Bachelors of Science in Health Information Management • University of Nevada, 89154

August 2017 -Completed

Associates of Health Sciences in Health Information Technology • Brightwood Technical College • Las Vegas, NV 89148 April 2019- Completed

Health Records Confidentiality & Release of Information • CHIA December 2009 -Completed

HIM Records Keeping • Wichita, KS 67226

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