Sanchez Wheeler
Baltimore, MD *****
***********@*****.***
Professional Summary
Caring and skilled performer passionate about positively impacting programs and helping participants by providing expert support. Familar with being in a high pace environment and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships. Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals.
Skills
Issue Reporting
Client Assistance Referrals
Implementing Client Care Plans
Maintaining Client Records
Building Customer Trust and Loyalty
Upselling Products and Services
Courteous with Strong Service Mindset
Upbeat and Positive Personality
Calm and Professional Under Pressure
Education
May 2012
Kasa High School Baltimore, Md
High School Diploma
Work History
January 2022 - Current
Warehouse Associates - Baltimore, MD
George Falters
Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
January 2020 - January 2021
Front Desk Position - Baltimore, MD
Red Roof Inn
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Responded to guest requests for assistance, toiletries and personal care items.
Restocked room supplies such as facial tissues for personal touch with every job.
February 2018 - January 2020
Sanitation - Baltimore, MD
Lancaster Foods
Trained team members in successful strategies to meet operational and sales targets.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
January 2016 - January 2018
Sephora Warehouse - Baltimore, MD
Sephora Picker
Pulled orders quickly to maintain demanding productivity goals.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Removed items from shelves or storage bins and scanned tags.
January 2013 - January 2015
Amazon - Baltimore, MD
Amazon Packer
Pack/sorter
Completed daily orders with expert picking and packing of shipments.