Objective

Educate and empower organization and community members to demand excellent educational, health and opportunities for wellbeing for everybody.

Key Skills

Fluent in English and Spanish (both written and spoken)

Excellent communication skills

Mediation communication skills

Proven ability to lead as well as be a team player.

Culturally sensitive with qualities of tact and diplomacy

Willingness to be flexible and accommodating in challenging work environments, project sensitive atmospheres, and/or regulatory frameworks.

Knowledge of child protection laws and guidelines as it relates to international human rights.

WORK EXPERIENCE

BCFS Casa Mariposa West El Paso March 2022- Actual

Case Manager for immigrant Children

Interview and Intake for Immigrant children, process information and data about sponsorship in accordance with procedures of ORR, constant communication with the family and sponsor of each child, accompaniment and channeling according to the mental and physical health requirements of each minor. Constant monitoring of the needs of each minor during their time in the shelter, coordination with the government and their requirements for the authorization of ORR family reunification policy.

Emergency Shelter ORR, EIS-Fort Bliss April – August 2021

Case Manager for Immigrant Children

Interview and Intake for Immigrant children, process information and data about sponsorship in accordance with procedures of ORR, constant communication with the family and sponsor of each child, accompaniment and channeling according to the mental and physical health requirements of each minor. Constant monitoring of the needs of each minor during their time in the shelter, coordination with the government and their requirements for the ORR authorization of family reunification.

Court Appointed Special advocate October 2015 – March 2021

CASA El Paso

Court Appointed advocate for Foster Children, focus on the supreme interest of the children, actively interaction with families, Foster parents and lawyers. Ad litem use to detect necessities from the children’s and their families, make court reports and represents their rights in court.

Advocate at Family court on behalf of Supreme Interest of the Child

Visit Child’s Environment and meet with families.

Monthly Reports to Casa about Advocate process

Help in Fundraising and acquiring new Volunteers.

EPCC VP Office of Student services and Enrollment – Clerk/ Work study March 2018 – December 2018

Clerical support for the Vice-President, and Office management in accordance with necessities, filing, support on special events, reports and graphics. Customer service and Switchboard support.

Child Protection Technical Coordinator September 2012 – September 2014

Municipality of Ciudad Juárez, Chihuahua, México

Provide leadership and technical support of child protection program goals.

Assist in development of strategies to improve and enforce mechanisms that ensure child protection laws in state of Chihuahua.

Design and implementation of projects that promote the healthy development of children in municipality of Juárez.

Proven track record of raising institutional funds from private and governmental donors.

Effectively lobby various national and international organizations to achieve bonding for various child protection projects .

Experience in budget development and management

Track record in advocacy and policy work to ensure child protection program goals achieve maximum support from the community as well as local, state, and government agencies.

Director and Legal Representative March 2010 - December 2013

Casas de Cuidado Diario Infantiles de Cd. Juárez

Certified as one of the ten most important programs in Mexico by Iniciativa, promoting micro-enterprises in support of childcare in vulnerable areas of Ciudad Juárez Management, administration and legal representation of a community projects presented by UNICEF.

Collaborate with international, regional and field-based associates in support of program design, implementation, evaluation and learning to achieve the organizational program goals with a focus on protection laws for children in state of Chihuahua.

Interpretation of administrative reports, management of human resources, and creation of projects as they pertain to child protection.

Work closely with staff in management of budgets and coordination of program assessment goals to ensure all child-focused and community-based programs are successful.

Maintain awareness of regulations according to the tariffs of Treasury.

Institute Development Coordinator February 2006 - October 2009

Formacion y Desarrollo Familiar, A.C., Ciudad Juárez, Chihuahua

Professional trainer and facilitator of family development programs offered to individual families, communities and schools.

Researched segment needs and marketed courses and workshops focusing on parenting, personal growth, domestic violence prevention and addiction prevention, peace mediation techniques, and sex education for parents.

Developed training programs for trainers to ensure they were equipped with the knowledge, practical skills and motivation to provide quality workshops and courses.

Assisted trainers in communicating course knowledge and use of quality presentation technology.

Responsible for quality control of content and processes to acquire certification from state and local government agencies.

ECCA Methodology Trainer

Chairman, Legal Representative and Founding Director 2005 January - December 2009 Asociación de Padres en Lucha por la Calidad de Vida, A.C. (APALCAVI, A.C)

Work cooperatively with families and other professionals involved with child development for kids with ADHD, ADD and ASPERGERS.

Advocate for children with learning disabilities

Provide training to ensure a safe physical, social and emotional environment on behalf of children with ADD, Hyperactivity, ADHD and Asperger syndrome.

Provide workshops and seminars to parents, communities, and governmental entities on resources available, including social projection for declining domestic violence in Juárez community, individual and group therapies, neurological care, drug treatment, and bonding with Neurofeedback.

Community Service/Community Development Networks

Translator for British Virgin Islands, Cayman Islands, Pan American Games, 1990

Founder of the Network for Children's Rights in Ciudad Juárez, 2008

Participant in the Hemispheric Network of Parliaments and Ex-Parliamentarians to establish the first kindergarten in Ciudad Juárez, 2012

Professional Development Courses

Psychology Major at University of Texas at El Paso August 2020 - nowadays

EPCC Valle Verde, Psychology Associates June 2016 – July 2020

Seminar, “SHIFT + prevention of the abuse of Alcohol and awareness of reducing the onset of abuse in adolescents”, El Paso Health Foundation, September 2014

Training, "Bulling/Sexting and international trafficking drugs”, Mexico General of the Republic and The County Attorney of El Paso, Texas, Feb 2014

Training, “Resolution of conflicts by Mediation techniques,” Ceyfic /Fechac, February 2014.

Certification, “Assessment of Impact Indicators,” Tec de Monterrey, April through July 2011

Training, “International Financing of Non-Profit Organizations,” CERI international civil organizations resource center BC, Nov 2011

Diploma, “logo therapy,” February December 2009

Training, “Marco Juridico y Fiscal of Civil Society Organizations,” Tec de Monterrey University/Fechac, July 2009

Diploma, “Communications Integral to Civil Society & Organizations,” Tec de Monterrey, June 2009

Workshop, “Organizational Ethics of the Civil Society,” Tec de Monterey, May 2009

Seminar, "The administration of the resource volunteer in the OSC,” Tec de Monterrey, September 2008

Seminar, “Social Impact,” Tec de Monterrey / Fechac August 2008

Workshop, "Use of data based on the rights of the child,” Network for Children's Rights in Mexico, July 2008

Seminar, “Mobilization of Resources,” Tec de Monterrey, May 2008

Diploma, “Sexuality Education and Family Development,” Tec de Monterrey, September 2007

Seminar, “Professionalism and Management of Social Organizations,” Tec of Monterrey, Jun-Oct 2006

Program, “Rights Approach to Childhood,” Network for Children's Rights in Mexico, Sep 2006

Workshop, “Support Strategies for Children with Problems of Attention and Literacy,” Center of Attention Specialized CENDAT, February 2005

Program, “Training of Trainers,” Haromex, July 2003.

7900 Viscount Blvd Apt#179

El Paso, Tx 79925.

Cell: 915-***-****

adt7aa@r.postjobfree.com

Giovanna A. Ortiz

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