Masoma Murchal

E-mail: adt78u@r.postjobfree.com § Phone: +1 (571) 579 – 2268

Availability to work: Full time, Part time and on weekends

SKILLS

Speak read and write Pashto, Dari, Farsi, English, Urdu and Hindi with native fluency.

Microsoft office packages including Outlook, MS Word and Excel.

Communication skills.

Leadership skills and Organizational skills.

Time management and Problem-solving skills

Accounting and data base knowledge

High level of self-motivation, determination and confidence in my abilities

Data collection, entry and management for program analysis.

Ability to work to deadlines, under pressure, and the willingness to put in the extra hours when needed

Excellent organizational, planning skills, Presentation skills

Education

Bachelor of Business Administration

High School Diploma

WORK EXPERIENCE

Social Worker

Helped Afghan people prevent and cope with problems in their everyday lives including child welfare and human service agencies, healthcare providers, and schools.

Case Aid and Pashto/Dari Interpreter

LSF – Lutheran Services Florida

Jan 2022 to August 2022

My main responsibility includes following but limit not to:

Respond to clients in crisis situations.

Interpreting in hospitals,schools,immigration offices,USCIS,Socail security office etc

Interpreting from Pashto to English/English to Pashto and Dari to English/English to Dari

Get I-94 for the clients.

Help clients cope with and solve everyday problems.

Translate a question or request clearly and accurately, conveying phrasing and intention as it relates to the

subject.

Convert dialogue and convey the intent of the original speaker, understanding that many idioms and slang terms do not translate exactly between languages.

Assist the company with written and oral communication as needed.

Active listening, to better understand the needs of their client so they can create a plan of action

working closely with family members to enroll children in school, accessing mental health and medical services, securing legal representation, etc

Social context to understand the challenges and opportunities clients face.

Problem solving to improve the well-being of their clients through advocacy.

Planning regular follow-ups to assess progress and additional needs.

Maintained a professional relationship with all clients in person and via telephone.

Greeted incoming visitors and directed them to the appropriate resource; answered calls

Acted as Case Records Manager ensuring that all documentations were filed and maintained accordingly.

Performed human support work in providing a variety of services for agency clients including but not limited to supervising appointed visits or assisting clients and deliver the documents to the clients.

Supervised family visitations with clients.

Documented and reported interactions with client.

Supervised Parental and or family visitations as directed by case manager, monitored visitation time and made immediate reports of visitation and followed up with written reports.

Assisted in organizing case records

Assisted the case manager in preparing and processing case services forms and applications.

Served as a translator for non-English speaking clients.

Performed clerical duties, such as filing, answering phones, relaying messages, greeting visitors, photocopying and collation of correspondence etc.

Human Resources Officer

Internews- USAID (United States Agency for International Development)

Jan 2019 —Oct 2020

My main responsibility includes following but limit not to:

Responsible for the overall management and direction of the Country Office HR policy and procedures.

Managing recruitment process by preparing job descriptions, posting ads and coordinate in hiring process.

Longlist and shortlisting of candidate for vacant position.

Interviewing of new employment.

Provide orientation to new hired employees.

Maintain and updating leave database and daily leave records and track interns timing.

preparation of employment contracts for all project staff (Employees, Service contracts and interns)

Managing, editing, drafting and finalizing reports and documents ensuring compliance with Internews standard format.

Prepare, process and record Kabul and provincial employees’ timesheets.

Preparing monthly HR report and Leave report for Finance department to use in Payroll and vacation Accrual.

Screening (vetting) of employees, contractor, interns, vendors and service contracts and update vetting tracker regularly.

Manage those new hired employees receives required instrumentation (computer, phone, desk, office Identity cards etc.

Manage and updating filling system (employment records, correspondence etc.)

Manage and lead the preparation of relevant documentation for administrative and HR activities and follow up on the implementation of the decisions of all personnel-related issues.

Maintaining proper filling system for the staff personal records.

Provide administrative support to the assigned supervisors and work collaboratively with members of the immediate work team.

Human Resources Assistant

Internews- (USAID) Jun 2017 to 31 Dec 2018

Human Resources Intern

Internews- (USAID)Oct 2016 to Jun 2017

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