Customer Service Financial Advisor

Azadeh Bordbar – Customer Service

*************@*****.*** Port Coquitlam, V3C 1W1 604-***-****

Professional Summary

Solid customer service experience

University Degree and ability to learn quickly

Experienced working in a fast-paced environment

Strong administrative, time management and organizational skills

Proficient user of MS Office and internet

Able to follow basic oral and written instructions in English

Mentally and physically healthy; able to follow health and safety measures

Highly reliable with ability to build positive relations

Customer Service Skills

Listen to customer’s question and concerns and provide answers or responses

Provide information about products and services

Take orders, calculate charges, and process billing or payments

Review customer accounts and make changes, if necessary

Handle returns or complaints in a professional manner

Record details of customer contacts and actions taken

Refer customer to supervisors or more experienced employees

Work Experience

Financial Advisor 2016 to 2021

Daneshvaran Innovation Engineering Co (DIECO), Tehran, Iran

Organized financial and economic appraisal of projects and risk analysis

Communicated effectively with coworkers and Supervisors

Reported and provided advice how the company and future business decisions

Prepared financial reports related to budgets, account payables, account receivables and expenses

Coordinator of Financial and Technical Resources 2015 to 2016

Urban Development and Revitalization Corporation (UDRC), Tehran, Iran

Coordinated and prepared setting of qualitative, technical and financial documents for the tender

Administered financial and economic appraisal of projects and risk analysis

Supervised plans with related to reconstruction of target areas and real estate sector

Promoted investment opportunities to a variety of customers

Education

Bachelor’s Degree, Theoretical Economics, Payame Noor University, Tehran, IRAN

Contact this candidate