Rachel Abbott
Administrative Assistant
Germantown, MD 20874
************@*****.***
Dedicated hardworking individual with 10+ years of administrative and clerical experience, time management and organizational skills, and knowledge of a number of computer applications. Work Experience
Registration Specialist
Will be disclosed at interview - Rockville, MD
January 2022 to Present
Drafting and filing compliance registration applications to government agencies by paper and electronically.
Conducting thorough and accurate research, and meet established Service Level Agreements such as response time and filing deadlines.
Computer/ data entry.
Detailed records keeping.
Sending and responding to client emails.
Medical Receptionist
Family Health Care - Germantown, MD
January 2019 to January 2022
Answering/routing incoming phones calls
Scheduling doctor appointments
Confirming appointments
Verify insurances
Collecting insurance deductibles and copays
Scheduling lab appointments
Temperature checks
Billing/ posting payments
Sorting and sending out mail
Train new front desk employees
Call center representative help
Sending and responding to emails
Updating the database
Administrative Assistant
AXIS Healthcare Group - Kensington, MD
September 2015 to August 2018
Accounts receivable
Cash reconciliation
Maintain bookkeeping databases and spreadsheets, updating information as needed Communicate with previous patients to request payment and arrange payment plan Collect payment from patients and accurately record it into the system Running errands (bank runs, keys made etc.)
Depositing checks
Answer enquirers from patients, physicians and vendors Compile and record medical charts, reports, and correspondents Manage inventory of office supplies and ordering
Check patients in and out
Schedule follow up appointments
Verify insurances
Taking insurance co-payments
Scheduling staff and pharmaceutical rep meetings
Working with the billing department to insure patient bills are collected / refunded. Administrative Assistant to CEO
The Blue Star Group - Kensington, MD
June 2014 to September 2015
• Filing/faxing
• Answering and directing calls
• Responding to and sending email
• General office work
• Updating data into different software systems
• Accounting work
• Greeting customers
• Scheduling travel arrangements
• Setting up meetings and conference calls
• Organize paperwork and proposals
• Ordering office supplies
Front Desk Receptionist
Collingswood Nursing Rehabilitation Center - Rockville, MD October 2013 to June 2014
*Updating patient charts in EMR/EHR systems
*Checking guest in/out
*Answering/directing calls
*Filing/faxing/forwarding mail
Administrative Assistant/Receptionist
Helping hands shelter - Rockville, MD
July 2009 to October 2012
Answer phones
Oder office supplies
Maintain office cleanliness
Schedule family intakes
Respond/ send emails
Light bookkeeping
Education
High school diploma
Rockville High School - Rockville, MD
August 2005 to June 2009
Skills
• Microsoft Outlook Calendar
• Customer service
• Accounts Receivable
• Bookkeeping
• Data Entry
• Medical terminology