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Customer Service District Manager

Location:
Tampa, FL
Posted:
December 23, 2022

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Resume:

Juan A. Lopez *** Rolling Hill Drive

772-***-**** Sebas an, FL 32958

Email:adt72z@r.postjobfree.com

Professional Experience

Health Care Services Group 2020-Present

● Account Manager for Tiffany Hall Nursing Home, Port St. Lucie. The Palms, Palm Bay, Consulate, Vero Beach and Nspire Nursing Home, Fort Pierce

● Supervised over 60 employees

● Submit and verified payroll for employees

● Ensure training for best prac ces for OSHA and COVID sanita on procedures

● Oversee all maintenance of building -strip and wax floors

● Oversee Quality Inspec on Control for cleanliness of the residents rooms

● I myself do the COVID Electrosta c spraying of the building to ensure the utmost safety of the residents and employees.

Stockton Maintenance Group 2018-2020

● Housekeeping Supervisor

● Overlooked 85 loca ons for Banks, Career Centers, Comcast offices throughout the Treasure Coast

● Supervised over 40 employees

● OSHA and COVID sanita on procedures

Consulate Healthcare : 2010-2018

● Maintenance

● Painter

● Plumbing

● All facets of maintaining property indoors and outdoors Health Care Service Group : 2009-2010

Vero Beach, FL – Key West, FL

● Responsible for all staff members

● Responsible for housekeeping

● All laundry du es

● Payroll approval of staff members

● Monthly administra on report on all staff

● Monthly corporate & district manager report

● Met and exceeded OSHA guidelines

● Received employee of the month

● Responsible for hiring qualified personnel

JUAN LOPEZ 772-***-****

Indian River Mall – Varsity Cleaning: 2008-2009

Vero Beach, FL

● Responsible for all employees

● Responsible for cleanliness of the mall

● Indoor cleaning as well as outdoor cleaning

● Discipline of staff members

● In service staff to meet regula ons

● Responsible for tracking hours of employees

● Responsible for transla ng from English to Spanish for staff members

● Maintain rela onship with employees and managerial staff Advance Auto Parts- Parts Professional: 2005-2008

Sebas an, FL- Vero Beach, FL

● Sales Professional

● Assist clients with their part needs

● Excellent Customer Service provider

● Number One sales leader numerous mes

● Varied du es also cleaned offices

● In charge of maintaining cleanliness of both stores

● Completed extensive Customer Service Training

● Trained others in Customer Service and Sales best prac ces

● Responsible for closing office, deposits and safety of records

● Develop training program for excellent customer service Demonstrated Strengths:

● Demonstrated work ethic with proven ini a ve and dedica on

● Skilled in all phases of personnel management, employee mo va on and training

● Delivered effec ve group presenta ons in English and Spanish as needed

● Bilingual in Spanish and familiarity with interna onal markets

● Results oriented, organized goal se er

● Able to expedite and delegate effec vely

● Team player and builder

● Effec ve budge ng materials and costs

● Effec ve at hiring qualified personnel

● Able to effec vely work with upper management to meet and exceed produc on goals

● COVID Cer fied and Received OSHA training

Formal Educa on:

Barranquitas Voca onal Job Corps., Barranquitas, Puerto Rico 1988 Major in Business Administra on with a minor studies in General Maintenance



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