Post Job Free

Resume

Sign in

Customer Service Sales Representative

Location:
Tunisia
Salary:
60
Posted:
December 23, 2022

Contact this candidate

Resume:

Amel Bouhafs

Adress : Rue Khaled Ibn Walid,Ain Zaghouain Nord,Tunis

E-mail : : adt71u@r.postjobfree.com Mobile Phone : 00-201*-**-***-***

Profile

With significant experience in the automotive and electronics industry, I want to put my purchasing and sales skills at the service of a company that would allow me to constantly evolve. Curious, autonomous and rigorous, I aspire to express my skills in a position of responsibility

Key Skills

●Sense of negotiation

●Sense of diplomacy

●Active listening

●Design of commercial proposals

●Development of creative business strategies

Professional Experience

Since 10/2019

Internal Sales Representative, Arrow Electronics, Electronics Sector

●Develop and maintain an effective business relationship on a client portfolio

●Qualify specifications as per company guidelines

●Make daily proactive calls to customers

●Use available sales tools to optimize productivity and performance

●Strive to provide a high level of service by meeting the needs of the customer such as on return of quotations, product availability, delivery times

●Develop effective working relationships with internal business departments such as Marketing and Credit

●Set up regular communications with Sales Technical to discuss the strategy to be followed

●Participate in annual negotiations

●Ensure the achievement of objectives using all available tools

10/2017 – 10/2019

Buyer, SIAAM, Automotive Sector

●Ensure the purchase of raw materials, consumables and miscellaneous for a given product/activity panel in compliance with quality indicators/cost/Lead time (QCD)

●Ensure the selection and monitoring of supplier performance in order to minimize purchasing costs

●Supplier management and monitoring/Procurement QCD indicators (dedicated supplier panel) /Customer complaint

●Establish and enrich the purchasing database

●Negotiate contracts with suppliers, service providers and subcontractors and manage any potential continuous improvements

04/2015 – 08/2017

Buyer, ASteelFlash Tunisia, Electronics Sector

●Identify potential new suppliers, services and subcontractors for a new project

●Ensure the supply of components, the provision of services in line with sales forecasts and production schedules

●Optimize the industrial supply process and flow internally or at suppliers

●Ensure supplier’s ability to deliver quality/compliance/conditions within the company’s HSE policy

●Processing of Client files

●Follow-up of orders, compliance and reminders

●Sales monitorings and analysis

Education

2011 – 2014 Softwares engineer

2008 – 2011 Bachelor of Science in Mathematics

Technical Skills

●Office package, SAP knowledge, Lotus, MFGPro, Citrix

●Fluent in French and English

●Proficient in purchasing and supply chain methods and techniques



Contact this candidate