Call Center Development Specialist

Location:

Posted:

December 21, 2022

ALLEN BUCHANAN

Rockville, MD 20852

adt6x7@r.postjobfree.com

OBJECTIVE

Seeking a long-term rewarding position in Business Development utilizing my experience, skills, and passion in sales and marketing.

EXPERIENCE

Remodel USA Inc. 2017-2019 Rockville, MD

Showroom Manager

-Increased sales from $150K/month to $500K/month

-Grew weekly appointments from 15/week to 30/week

Deck Helmet 2011-2017 Bethesda, MD

Call Center Manager & Senior Sales Trainer

-Increased monthly sales from 10% to 40% & increased appointments from 3/day to 22/day

-Attained goals by hiring & training team in perfecting art of sales technique & closing skills

Blue Star Honor Care 2016-2017 Derwood, MD

Business Development Specialist: Medical Life Alert Systems

-Set company record for most sales 9/day & set company record for most sales 14/week

Sports Chevrolet 2014-2016 Silver Spring, MD

Assistant Manager of BDC (Business Development Company; contractor)

-Launched showroom sales & increased daily appointments from 0 to 10 with 50% closing rate

Share Nonprofit 2011-2013 Washington, DC

Business Development Specialist

-Awarded Rookie of the Month for most contributions received (Keystone Pipeline, Sierra Club)

Kennedy Center 2010-2011 Washington DC

Group Sales Specialist

-Presented Top Freshman Performer of the Season for raising $62K in Group Ticket Sales

EDUCATION, SKILLS & INTERESTS

East Tennessee State University - 1998-2002 – Communications

Advanced First Aid & CPR

20 years in Television News & Sports