James Saunders

*** ********** ****

Winston Salem, NC 27105

Cell: 743-***-****

Email:

adt6v2@r.postjobfree.com

SUMMARY: Growth oriented, customer-focused sales executive with over 25 years of experience, most recently in setting up a janitorial product line for an office supply distributor looking to expand their business. A positive, collaborative team leader with success in developing a national account sales force and total facility maintenance program which maximizes sales and customer loyalty. PROFESSIONAL EXPERIENCE

CLASSIC CARE MAINTENANCE

Carpet and hard floor care specialists for over 25 years Winston-Salem, North Carolina

2000-Present

Owner/Operator

Restructured self-founded company originally based in California to offer floor care services for businesses in the triad area as a means to supplement my income.

Business successfully grew, to include a promotional brochure, website and Facebook page. WFF FACILITY SERVICES

Maintenance services for commercial office buildings Winston Salem, North Carolina

2019-Present

Floor Technician

Responsible for maintaining all carpeted and tiled floors at the Hanes Brand Corporate buildings. TNT SUPPLY COMPANY Ararat, North Carolina

Distributor of office supplies, furniture and cleaning products 2011-2014 Sales Manager

Developed a complete line of cleaning products that increased profit margins and created a more valued product offering to grow sales through an established and local customer base. NATIONAL SANITARY SUPPLY COMPANY Los Angeles, California A $340M company supplying a complete line of sanitary maintenance supplies to national clients 1987-1999 Director of National Accounts 1996-1999

Responsible for servicing and growing all multi-location, strategic accounts with annual billings representing 15% of the company’s annual revenue.

Grew revenues in excess of 17% each year.

Created and subsequently managed the National Account Sales and Administrative Group.

Developed, implemented and maintained the Sales Certification Training Program adopted through the sales organization consisting of a sales force of 750.

Formed project teams to develop comprehensive sales and procedural manuals to set standards to be implemented in the Equipment and National Accounts departments.

Produced an audiotape program for sales force introducing new accounts and detailing selling techniques. Director of Marketing 1994-1996

Responsible for managing vendor relations in conjunction with the selection, administration, and marketing of product lines in the Western Region.

Doubled new customer base in 1997 with “Campaign ‘97”, a complex, sales-supported marketing campaign targeting new sales.

Designed and introduced company’s first full line color product brochure, “Cat Line Pride”.

Utilized vendor funds to develop innovative marketing programs including product brochures, tradeshow displays and instructional videos.

Corporate Equipment Manager 1991-1994

Managed the sales, service and support for the corporate equipment line, including repair parts and service locations in the Western Region.

Reduced equipment inventory by $1.2M by implementing new inventory control and sales programs in seven distribution centers.

Revitalized and expanded proprietary equipment line which further reduced inventory costs, improved service standards, and produced profitable sales growth.

Established “Mobile Repair Service Program”, an essential element of National’s entry into the retail segment of the business.

Equipment Field Specialist 1987-1991

Provided field support and marketing resources to sales force for all equipment sales and service business. EDUCATION

Attended College of San Mateo San Mateo, California Business Administration 1975-1977

PROFESSIONAL ACTIVITIES

Member of the National Account Management Association

Regularly invited by various equipment managers as a subject matter expert to participate in focus panels designed to improve product lines.

Bat Boy for The San Francisco Giants Baseball Club (1967-1971)