QUALIFICATIONS SUMMARY

Highly qualified Administrative Support Specialist with comprehensive experience managing complex administrative, financial and technical functions within large government organizations.

EDUCATION

University of Maryland, University College Largo, MD

Master of Management (Marketing) January 2019

Howard University Washington, DC

Bachelor of Arts: (Communications) May 2001

TECHNICAL SKILLS

MS Windows, Microsoft Office, SharePoint, Lotus Notes, Citrix, Adobe Acrobat, Ceridian, eRecruit, PeopleSoft, Social Networking Tools, Portals, Authoring Tools, Webinar & Database Administration, Collaborative Technologies, & Media Libraries

PROFESSIONAL EXPERIENCE

2019-2020 Intern DISTRICT OF COLUMBIA DEVELOPMENTAL DISABILITY COUNCIL Washington, DC

•Build and implement communications and outreach strategies -Create content for social media accounts – Facebook, Twitter, Instagram – in accordance with Social Media Policy and Guidelines. Create content for quarterly DDC newsletter. Support planning of all public meetings and conferences by arranging for meeting space, printing and distributing resources, and working collaboratively with DDC staff and Councilmembers.

•Build capacity for effective policy advocacy efforts -- Monitor local policy issues, including legislation and agency policies and practices. Convene DC Advocacy Partners graduates and support their efforts for continued connection and training. Attend legislative sessions, oversight and budget hearings, and other stakeholder meetings to collect notes and communicate back to DDC staff and Councilmembers.

•Build relationships in the DC disability community --Attend Supporting Families Community of Practice meeting and report on experiences. Identify 10-12 groups that are doing work that relates to the DDC and attend meetings they are hosting.

2014 –2015 Senior Consultant BOOZ ALLEN HAMILTON McLean, VA

•Maintain responsibility for a wide variety of detailed administrative activities for relatively large or complex programs, organizations, or proposals.

•Participate in budget preparation, monitor expenses within Booz Allen, perform cost and schedule variance analysis, and provide resulting recommendations.

2007-2012 HR REPRESENTATIVE DC WATER & SEWER AUTHORITY Washington, DC

●Assisted in the creation & implementation of the new company portal.

●Provided Record Management Conversion Project and Subject Matter Expert in the roll-out of electronic recruitment system eRecruit.

●Directed the new employee on-boarding process . Also collaborated with the training & development department. Implemented authority-wide learning and business initiatives for nearly 1,500 employees.

●Provided content management, maintained and the recruitment section of the Authority’s website. Developed and deployed performance management systems to evaluate learning initiatives.

/2006-2007 OPERATIONS CONSULTANT PANAILPINA Morristown, NJ

●Performed multi communications and project operations tasks for a busy international import/export company including serving as a Point of Contact for approximately 60 vendors.

●Developed and deployed customized HRIS collaborative technologies to process administrative, financial and human resources information. Maintained marketing & communications databases of active and prospective clients.

2005-2006 ASSOCIATE DAVID D’ANGELO COMMUNICATIONS Irvington, NJ

●Served as a customer relations liaison between a diverse client portfolio and corporation.

●Developed and maintained relational databases containing financial records and client feedback. Developed and deployed performance management systems to evaluate learning initiatives.

2003-2005 OPERATIONS CONSULTANT LOCKHEED MARTIN Alexandria, VA

●Managed learning technologies and participated in the implementation of large business initiatives.

●Served as Point of Contact for 25-30 sub-contractors/vendors and managed employee time/attendance via PeopleSoft.

●Served as Subject Matter responsible for importing data into the DOD, MyHeathEVet & Health Information Technology web record database, which served as an electronic health record for all active duty military.

REFERENCES REQUIREMENTS AVAILABLE UPON REQUEST

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