Front Desk Operations Manager

**/**** - **/**** ************** Dispatcher

Town of Ocean City, Ocean City, MD

Communicate with bus drivers, techs, supervisors, operations manager, riders, and the public. Assign buses and tickets to be sold. Receive paperwork from drivers with bus information and tickets sold. Record information on bus issues and the number of riders and tickets sold.

04/2021 - 11/2021 Transportation Dispatcher

Town of Ocean City, Ocean City, MD

Communicate with bus drivers, techs, supervisors, operations manager, riders, and the public. Assign buses and tickets to be sold. Receive paperwork from drivers with bus information and tickets sold. Record information on bus issues and the number of riders and tickets sold.

07/2020 - 10/2020 Field Supervisor

U.S. Department of Commerce/Census Bureau, Philadelphia, PA Supervised Census Enumerators

04/2019 - 12/2019 Transportation Dispatcher

Town of Ocean City, Ocean City, MD

Communicate with bus drivers, techs, supervisors, operations manager, riders, and the public. Assign buses and tickets to be sold. Receive paperwork from drivers with bus information and tickets sold. Record information on bus issues and the number of riders and tickets sold.

07/2016 - 12/2018 Front desk and reservations

Dunes Manor Hotel and Suites, Ocean City, MD

Checked guests in and out. Made and canceled reservations. 01/2013 - 06/2016 Front desk and reservations

B.E.S.T. Motels, Ocean City, MD

Checked guests in and out. Made and canceled reservations. 01/2011 - 12/2012 Front desk and reservations

Trimper's Inlet Lodge, Ocean City, MD

Checked guests in and out. Made and canceled reservations. 01/2004 - 04/2012 Tax Preparer

Liberty Tax Service & H&R Block Tax Service, Berlin and Salisbury, MD Prepared tax returns for both companies during different years. 01/2009 - 12/2010 Enumerator

STEVEN MCMILLAN

13 ABBYSHIRE ROAD, OCEAN PINES, MD 21811

Phone: 410-***-****

Email: ************@*****.***

Objective

To continue working after 38 years in education in a part-time/seasonal job at home. Ability Summary

I am a person who works well with other people, has good communication skills, has good computer skills, is detailed, is organized, is a hard worker, is a constant learner, is task-oriented, and is self- motivated. I have also had security clearance when needed by the US Government. Employment History

Department of Commerce/Census Bureau, Philadelphia, PA I was a field enumerator.

01/2004 - 12/2008 Inlet Parking Lot Supervisor

Town of Ocean City, Ocean City, MD

Supervised operation of Inlet Parking Lot and the employees. Music Education

Bachelor's Degree

The Pennsylvania State University, University Park, PA Graduate studies at: West Chester University, University of Delaware, Juilliard School of Music 09/1970 Teacher License

State of Delaware

08/1965 Teacher License

State of Pennsylvania

08/1965 Teacher License

State of New York

I am a retired educator with 38 years on the job. Since I retired, you can see the variety of jobs listed. References Available on Request

Education History

Occupational Licenses, Certificates and Training

Honors & Activities

Selected two times to Who's Who Among America's Teachers. Honored by Pennsylvania Music Educators Association for 25 years of service to music education. Received the Melvin Jones Fellow Award 2 times for dedicated humanitarian services by Lions Clubs International. Additional Information

Detailed References

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