SOLUTION SPECIALIST / SALES MANAGER

•Fifteen years of sales experience. Ethical and results-driven sale process.

•Client oriented, specializing in retention and satisfaction. Ability to identify client’s needs and educates on services that resolve pain-points and desires. All the while working to discover up-sell opportunities.

•Control sales process, build value, creates trust, and get clients to buy today.

•Eager to learn, continuously works to improves sells presentation through role plays and education.

•Accountable for performance and advancing skills, surpass quotas, top performer, highly motivated to reach daily, monthly, and yearly quotas.

•Keeps performance score through personal statistics, finds and increases strengths, works out weaknesses through education, and counsels teammates who overperform in improvement areas.

KEY AREAS OF EXPERTISE

Strategic Sales Planning/Execution Business/Territory Management Team Leadership

Staff Training and Development Revenue Growth Generation Willingness to Learn

Client Relationship Development Account Acquisition and Retention World Class Service

CORE COMPETENCES

Sales and Customer Service: Expert in written and verbal communication. Delivers best in class customer service, develops strong relationships through problem solving, handling client inquiries and account admin. Ethical in account handling and product delivery, finds and assist client’s actual needs. Top salesman month over month without compromising morals, maintaining clear disclosure of costs, and setting proper expectations. Certainty in product knowledge, provide creative solutions, punctual and a strong care factor for my clients have led to consistent high-level sales performance.

CAREER OVERVIEW

EXECUTIVE RECRUITER – TED NELSON & ASSOCIATES – Kansas City, MO 2022 - Present

Successfully built connects to deliver qualified candidates to clients

Expanded reach of company to gain additional outlets for candidate acquisition

Created email campaigns to attract candidates through existing client pool for new job openings

Followed up with interested candidates, consulted, interviewed till gaining approval for submission to client job openings

Worked with team to develop insight and strategies to acquire new candidates

Automated out reach by creating training program for my personal assistant, who now successfully brings in new candidates for hire

HIGH TICKET SALES – ALLDONECONSULTING.COM – Wichita, KS 2020-2022

Developed cold call abilities through Online University and in house training which lead to nearly a 60% closing rate on hot leads and 2% close on cold call leads

Follow up specialist, that utilizes all conveyances of communication technology to reach client, gain interest and close deals

Created ads, Video Sales Letters, Email Responders, Cold Call Scripts and Landing page copy to bring in new clients

Successfully used CRM technology to stay in communication with clients, track statistics and fine tune automated contacts to drive more client interaction and sales.

Delivered $250k in deals in first 3 months of working with All Done Consulting

SOLUTION SPECIALIST – VERIZON WIRELESS – Santa Rosa, CA 2015 – 2020

Lead team in sales performance by surpassing quota by 50-100% monthly and receiving 200-400% bonus each month

Awarded Winner’s Circle for top 10% in sales and top 1% in customer service company wide, in competition with nearly 1600 other employees over a 12-month period

Mentored and trained sales associates to increase sales, customer service, IT, account admin, add-ons and up sales, ensuring maximization of sales opportunities and high-level customer satisfaction

Lead company in customer service metrics through customer surveys, attaining top 1% of customer satisfaction over 12-month period

RETAIL STORE MANAGER • Sprint – Wichita, KS Aug 2010 – Oct 2014

Attained and surpassed sales goals in excess of 100% monthly, and significantly grew revenue under my leadership through exceptional business skills, team management, strategic/tactical planning, negotiation, and client relationship development

Overhauled and resuscitated the inefficient and underperforming store, revising procedures, hiring/training new talent, and revitalizing existing staff; which boosted productivity, reduced turnover, and enhanced customer service delivery

Guided, trained and coached/mentored the sales team on customer service, sales techniques, presentation strategies, complex negotiations, closing tactics, and customer relationship development

Governed the financial aspect of the business; monitored sales, returns, and exchanges; administered inventory reconciliation after inventory count; and oversaw procurement of store supplies from vendors

Associates’ Degree; Barton County Community College • High school Diploma; Hoisington High Private/Public Sector Selling Training • Grant Cardone University • Numerous Leadership Trainings • Microsoft Office Suite • Windows 10

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