Candice Cruz

adt6rr@r.postjobfree.com 913-***-**** Kansas City, Kansas

PROFESSIONAL SUMMARY: Skilled Administrative and Nursing Professional seeking to utilize my office and interpersonal communication skills for the betterment of a company. Highly organized and meticulous financial tracking, and marketing professional. Able to manage and maintain an organization with knowledge and organized documentation system. Multitasking abilities with initiative-taking and independent thought. Capable of resolving employee challenges with innovative solutions. Flexible and adaptable to focus on maintaining a productive and quality-driven environment. Collaborative and versatile with expertise in strategic planning. EDUCATION

Donnelly College, Kansas City, Kansas

GPA 3.3 Nursing & Liberal Arts, 2022

Graduated Practical Nurse, 2015

CPR/AED Certified

Certified Medication Aid, 2010

Certified Nurse Assistant, 2009

Turner High School, Kansas City, Kansas

Flint Hills High School, Flint Hills, Kansas

PROFESSIONAL EXPERIENCE

Independent Contractor, October 2020 to Present

● Contracts, closing contracts, marketing, QuickBooks, audits, and reporting Vena and Wound Care Centers of America Kansas City, Kansas Office Nurse, October 2021 to June 2022

● Collaborated with physicians and staff to deliver quality care

● Delegated clinical and managerial responsibilities to staff

● Built and maintained excellent rapport with patients and loved ones

● Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes

● Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance the continuum of care

● Observed and conducted physician and nursing orders

● Monitored and recorded patient condition, vital signs, recovery progress, and medication side effects

● Performed Phlebotomy with orders from the Physician

● Collected and Tested Labs as ordered by the Provider

● Kept office updated with HIPPA and State Regulation

● Maintained a safe environment

● Performed Prior Authorizations, Medical records, Billing Insurance, Contracts, Gathered Community resources, Referrals and Coordinated for patients Vibrant Health Kansas City, Kansas

Clinical Lead, March 2021 to October 2021

● Applied clinical judgment and comprehensive knowledge of facility policies to assist in opening a new office location to new KU Providers at Vibrant Health

● Worked as my provider's lead while keeping the clinic flow and maintaining a safe work environment

● Communicated with all departments efficiently, aiding patients in Prior authorizations, Health patient education, and Community Resource Assistance

● Partnered with healthcare and administrative staff to create a patient-centered, inviting, and supportive environment for patients and families

● Side by side with Provider assisting in procedures and physicals

● Administered immunizations/Vaccines and Phlebotomy as ordered by the provider

● Guided patients to a room, recorded vital signs, discussed the patient medical history, and entered information for the physician or other clinical staff to review

HCA Colorectal Surgery Associates Overland Park, Kansas Clinical Assistant, October 2017 to November 2020

● Partnered with healthcare and administrative staff to create a patient-centered, inviting, and supportive environment for patients and families

● Assisted physicians by preparing patients for procedures

● Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses

● Prior Authorized testing, medications, and procedures through the patient's insurance.

● Performed preliminary physical tests, such as taking blood pressure, weight, and temperature, accurately recording results in patient history summary

● Collected forms, copied insurance cards, and coordinated patient information for billing and insurance processing

● Helped patients achieve goals and increase independence through ostomy education/teaching

● Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations

● Collaborated with radiologists, sonographers, and other healthcare team members to streamline patient care

HCA Overland Park Regional Hospital Overland Park, Kansas Patient Care Technician, March 2017 to September 2017

● Performed a variety of delegated basic patient care services to support nursing functions and activities of daily living

● Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements

● Collected biological specimens and packages for laboratory transport to complete diagnostic tests

● Examined and addressed lacerations, contusions, and physical symptoms to assess and prioritize the need for further attention

● Documented patient intake, and dietary requirements, also assisting with feeding & monitoring

● Conducted games and other activities to engage clients and provide mental stimulation and entertainment

● Collected lab specimens in adherence with safety protocols for patient tests Arthritis Specialist Overland Park, Kansas

Acting Head Nurse, January 2016 to February 2017

● Collaborated with physicians and nursing staff to deliver quality care

● Kept the flow of the clinic as Acting Head Nurse (GPN)

● Administered injections, medications, and wound care according to needs

● Maintained comprehensive patient care plans and monitored staff's implementation of physician orders

● Evaluated patients' needs and preferences to create and update treatment plans

● Ordered Office and Medical Supplies

● Maintained a safe and healthy environment

● Built and maintained strong working relationships between the nursing department and other disciplines

Sharon Lane Health Services Merriam, Kansas

Certified Nursing Assistant, January 2009 to January 2015

● Conducted routine checks on standard patient vitals, including blood pressure, blood sugar, and heart rate

● Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets

● Documented patient intake and dietary requirements, also assisting with feeding and monitoring

● Responded to patient alarms and needs-assessment requests to identify a course of treatment

● Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness

● Collaborated with interdisciplinary healthcare teams to provide high-quality patient care

● Documented information in patient charts and communicated status updates to the interdisciplinary care team

● Collected specimens, monitored vitals, and maximized patient comfort to maintain an optimal environment

● Used mobility devices to transport patients

● Documented activities and recorded information in EMR System

● Maintained a safe work environment

Ink Cycle Lenexa, Kansas

Line Production Ink Remanufacturer, February 2009 to January 2014

● Contributed to a team-based environment to maintain line productivity and meet expected deadlines

● Inspected incoming supplies to conform with materials specifications and quality standards

● Removed scratches and imperfections using skilled techniques and safely using chemicals to improve product quality

● Assembled components into the finished product and performed quality inspections to clear for shipment

AWARDS & ACKNOWLEDGEMENTS

Secretary of L.U.L.A.C., 2021 to Present

President of S.W.A.N., 2022 to Present

Argentine Better Corporation Member, 2022

Queens Ministries Member, 2021 to Present

Better Together Volunteer, Executive Administrative Assistant 2022

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