Emily J Bollenbeck

adt6p5@r.postjobfree.com

858-***-****

Areas of Experience

Cost Controls and Balances

Purchasing and Projections/ P&L

Variance Reporting, Reconciliations, and Investigations

Project Management

Shortage Database Maintenance and Debug issues (Finance, IT, and Access creation)KRONOS implementation, audits, software communication

Database Marketing

All Microsoft Applications

Accounts Receivable and Accounts Payable

Gaming, Revenue, and Finance Compliance

Account Audits and Tracking/Internal Controls

Accounts Receivable and Accounts Payable

Professional Experience

2021-Present: 1099 Accounting and Comptroller (Cost Analysis)

Director of Sales, Marketing, and Event Planning – Park Inn Radisson – Morton,IL: August 2019-May 2021

Corporate Contracts and Negotiations including RFP Audits/Operations & Revenue Management

Group Sales (Domestic and International)

Full Event/Wedding/Banquet planning and execution, including menu ops

Restaurant Controls (BOH & FOH)

AR/AP, Commission Invoices

Independent Marketing Platform creations and executions

(Gap Explanation - General Manager PCDR Computer Consulting, Virtual Assistant, Shift manager at CVS in Temple Terrace, FL, and Customer Service Representative at Kohl’s in Brandon, FL while completing SQL)

GM – Zudar’s on Platt – Tampa, FL: March 2016 – July 2016

Increased productivity by 27% within 2 weeks through on-boarding and re-training

Re-structured bar for compliant cost controls. Included craft cocktails and featured items

SOPs, HR Manager, Payroll Manager, Accounts Payable, Accounts Receivable

Proceeded with high-profile marketing strategies for the main location, new bar, satellite location, and catering services

Event & Sales Manager - Puff ‘N Stuff Catering – Tampa, FL: March 2015 to March 2016

Event Sales and Client Tracking; Off-site Catering and on-site Banquets

Managing planning and co-ordination of 800+ person events, to private residences

Warehouse Logistics; Training SOPs and Implementation

Food& Beverage Manager (24-Hour Dining and Jubao Palace) - Seminole Hard Rock Hotel and Casino- Tampa, FL: February 2012 to April 2015

In-charge of a collective $10mil in operations P&L Interpretation and Justification

MMS (Purchase Requisitons and BPOs)/Stratten Warren/iSeries/Kronos (payroll and adjustments)/HRLogix (FTE requistions). Ordering/Inventory/Cost Balancing, Projections, and Analysis. ERP Oracle

Compliance (Gaming, Revenue, and Finance)/ Revenue and Finance Verification, Investigation, and Reconciliation

Maintenance of Shortage Database for Revenue and Finance (Microsoft Access). Reporting and reconciliation for Finance Summits

Internal Audits, Investigations, and Tracking for all BOH systems and both Dining Rooms

Guest Inquiries and Feedback - Account and Conflict Resolutions - Market Matrix Cubes (Analysis and Projective Improvement Implementation)

Developed training manuals for all new hires - maintenance of all physical and electronic files and trackers

Supervisor Rewards Club - Casino Aztar - Evansville, Indiana: September 2008 to February 2012

Team Member Drawer Audits/ Main Bank Buys and Balances

Player Development and Tracking - Comps

Compliance (Gaming, Revenue, and Finance)

Database Marketing/Logistics and Bus Marketing

Special Events (Progressive Marketing). Assisted in identifying current and inactive players for greater Player Rewards

Developed Shadowing Program for Team Members

Weekly Coaching sessions with all Team Members (HR management)

(Gap Explanation - Night-Life Manager for Hammerhead’s and ICON in Evansville, IN)

Assistant General ManagerFairfield Inn Marriott - Evansville, Indiana: August 1999 to March 2003

AR/AP, Group Sales, Corporate Accounts, Payroll Manager (ERP)

Banquets and Sales

Scheduling, Recruitment, HR, and Training Manager

Front Desk Management and Audits

Posting reports for day-end, month-end, and year-end

Implemented daily inspection programs in Housekeeping and Maintenance to adhere to Fairfield and Marriott standards. Consistently rated in the top 2 percentile due to these programs

Education

Cornell University – Ithaca, NY - GMP. Masters in Internal Controls and Audits in Multiple Revenue Streams (2021-present)

University of Southern Indiana - Biology (Genetics) and Math (Mathematical Theory) - 5 years’ experience in Independent Federal Research in Molecular Biology and Biochemistry - HPLC and GC applications

Antwerp International School - IGCSE, IB (Physics, Chemistry, Math, English, Dutch, Music Theory)

American School in Japan - Applied Mathematics, Cultural Studies, Music Theory

Hiroshima International School - Elementary School

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