Patricia McHenry-Bartholomew

539-***-****

adt6og@r.postjobfree.com

I have a dynamic history of customer care and spearheading sales. I am looking for a position where I can combine my learned techniques with your training to begin growing your margins. Professional Skills:

Customer Care

Targeting Markets

Negotiations

Team Management

Coaching

Relationship Building

Leading a Team

Training

Experienced with: Dash, Salesforce, Outlook, Microsoft Office, Power Point, Group me, Teams app, Excel. Professional Experience

11 years of Supermarket Management. numerous sales awards as Top Seller. Always top seller on the Leaderboard, trainer for store personnel and new employees, merchandising and building displays and endcaps. Resets and planograms

Private Contractor-January 2022-Currently working representing Companies such as: Field Force representing dippin Dots, Survey.com doing resets at Walgreens and Homeland stores, Also for Atlantic Coast merchandising representing various vendors in stores in the eastern Oklahoma area.

2020Companies-Currently working representing computers and printers and ink programs and cartridges. Placed #1 in the Company in a sales contest out of 427 stores. Drove my stores sales to top in the Mid-West region within 2 months of being hired. Premium Retail -November 2020-August 2021-Layed Off Brand ambassador health and fitness products working in Big Box Retailers

SBM Life Science-Sales Seasonal position March 2020-July 2020 Representative. Driving sales and building displays in big box retailers such as Lowes, Walmart, Home Depot. I increased sales over last year by 100%

Mosaic Sales Solutions Brand Ambassador/Hewlett-Packard Microsoft – January2020-June 2020 &November 2019– January 2020 Layed Off (because of Pandemic) Advantage Sales Solutions/SAS retail Services (Merger) February 2016 — May 2018 Unilever DRT Territory Manager

• Visit client’s stores targeting and implementing my own sales strategy combined with my training to create a rapport and launch sales to a new level.

• Achieved Top seller status within two-three months and remained top seller throughout my service period

• Work with other associates coaching and mentoring them as needed.

• Surpassed all benchmark goals while driving team numbers and was the leader on the board in every area measured

• Was measured in 5 benchmark areas with a 5.0 being the highest a person could attain, and the standard was a 3.0 to meet job requirements

o In four of these areas was able to attain 5.0, and in one area attained a 4.0 for the year.

o Highest score card on my team and in the tri-state region

• Achieved $1,900-dollar incentive bonus in first year. Second Year achieved $3300-dollar bonus.

eBay Jewelry January 2010 – April 2018

Owner / Seller / Promoter

• Ranked in the Top 5% of eBay jewelry sales two years in a row

• Creating dynamic relationships with customer base, targeting markets. West Inc./Alorica (Merger) March 2015 – November 2015 Customer Service Agent – Call Center

• Worked as customer Service agent in sales for Optum-RX –United Healthcare

• Made outbound calls – CIC Dialer and managed a high-volume workload within a deadline driven environment

• Made calls while consistently meeting performance benchmarks in every area

• Became the lead go-to person for new representatives while learning to double jack/training and during nesting. Also setting the bar for sales in our Call Center

• Achieved top salesperson awards; had the best statistics for all metric

• Operations Manager Sandon Jordan 918-***-****

Mosaic Sales/Acosta (Merger) June 2014 — March 2015 Sales Lead Customer Service – Part time

• Represented Software programs, cell phones--Lumia, LG straight talk, Trac-fone electronics, and video games.

• Taught Store Associates the technical functions and uses of these brands of cell phones, gave demos and actively engaged each in the learning process

• Gave sales tips, sales strategy suggestions.

• Worked as a private contractor numerous time for Grand opening events for Walmart

• Worked as a private contractor to help launch of Walmart's grocery order on-line and pick up program

FGX International April 2014 — March 2015

Merchandiser – Part time

• Worked part time for FGX Foster Grant Sunglasses Key tasks were merchandising, inventory control, credits, ordering and building a strong relationship within stores. Marketstar Incorporated January 2014 – March 2015

Brand Ambassador / Private Contractor Part Time

• Worked as a private contractor driving sales for brands such as Keurig, Soda Stream, Dyson products

• Promoting, demonstrating and selling, while actively engaging the customer with the demonstration of these products inside big box retailers such as Walmart and Target – creating Wow moments

Infinity Lawn and Garden- March 2013-July 2013 Seasonal position representing the private label fertilizers and grass seeds in Lowes and home depots and Atwood’s. Driving sales, building displays.

Education

Tulsa Community College 2005 – 2010

Courses in: Accounting, Computer Sciences, Nutrition, Management Essentials, Speech Communication, Psychology, English Composition I & II, History, Algebra, Business, Economics, accounting, Social Sciences

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