Teresa Haeg

REMOTE CALL CENTER, CUSTOMER

SERVICE, INBOUND CALL

adt6n1@r.postjobfree.com

510-***-****

VANCOUVER, WA, 98661

ISLAND HIGH SCHOOL

Alameda, CA

High School Diploma (Feb 1973)

EDUCATION

Call Center Operations

Understanding Customer Needs

Building Customer Trust and Loyalty

Courteous with Strong Service Mindset

High-Volume Environments

Efficient and Detail-Oriented

Good Listening Skills

Calm and Professional Under Pressure

Setting Up Files

Excellent Attention to Detail

Inbound and Outbound Calling

Answering Customer Questions

ADDITIONAL SKILLS

I am highly motivated, diligent, honest. My passion is to help people in all walks of life. I am very patient and listen to customers needs. My goal is to represent my company with positive feedback. Providing 100% customer and employer satisfaction.

CAREER OBJECTIVE

REMOTE, CALL CENTER, CUSTOMER SERVICE

ROOFTEK, VANCOUVER, WA / Oct 2020 - Feb 2022

Called on interested homeowners to set up roof inspections. Input all information in their site, checked inspectors calendar, set appointment, and sent to the inspector in their area

CABLE PREPPER

Synnex, Fremont, CA / Feb 2018 - May 2019

I measured different size cables for the servers. Labeled them and wrapped them according to size.

REMOTE. MORTGAGE LOAN ORIGINATOR, PROCESSOR

Loan Source Funding, Vancouver, WA / Jun 2011 - May 2016 REMOTE MORTGAGE LOAN OFFICER, PROCESSOR

Universal Lending, vancouver, WA / Apr 2006 - Jan 2010 Remote. Data entry. Calling homeowners to refinance or get lines of credit or 2nd mortgages. Gathered all documents, submitted to lender and title company and set up closing date.

EXPERIENCE

Examined, measured, weighed and test sample

products to ensure conformance to specifications.

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Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information.

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Approved loans within specified limits and referred loan applications outside those limits to management for approval.

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DAVID WETZEL, Owner, Rooftek Portland

800-***-**** - adt6n1@r.postjobfree.com - Ex Employer REFERENCES