Scrum Master Business Analyst
Resume:
Thelma
Nso Atem
**********@*****.***
Thelma Nso
Detailed oriented scrum master with over 5 years of hands-on experience in delivery and execution of Agile methodology. Over the years I have managed teams both co-located and distributed using tools such as ADO, JIRA, Confluence and Rally. Skilled in serving teams remotely by utilizing different virtual platforms including skype for business, Microsoft teams and google hangout to facilitate communication.
Experience
JANUARY 2020 – PRESENT
Scrum Master / LOWES
•Scheduled and facilitated Sprint Planning, Daily Stand-Up, Sprint Demo & Sprint Retrospective meetings.
•Helped manage scrum and Kanban boards for multiple teams
•Orchestrated the organizational transition process from the traditional Waterfall to Agile, and also created a couple of Agile/Scrum workshops to train the team members on the new Methodology.
•Communicate with management and stakeholders on the progress of team development by providing transparency.
•Kept the team focused on the goals of the iteration by shielding the team from outside distractions and interferences.
•Increased team collaboration, transparency and productivity to promote effective and early product release date.
•Managed a community of practice for knowledge sharing and coming up with solutions to issues faced within our teams.
•Determines the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
•Assisted in the estimation and planning of the work for the team based on the team’s past performance.
•Coached the team on working independently so as to achieve higher interaction and communication skills.
•Monitor the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
•Organized bi-weekly retrospective meetings to identify team wins, challenges, recommendations, and action plans.
•Build strong and lasting relationships with Stakeholders for helping teams to deliver the right thing at the right time.
FEBRUARY 2017 – DECEMBER 2019
Scrum Master / CHARTER COMMUNICATIONS
Facilitation of the team ceremonies; daily scrum, sprint planning, sprint demo and spring retrospective.
Handled traditional project management duties including scope definition, staffing, communication of status to clients and partners, and risk/issue management.
Ensured product quality expectations are defined and known across the team. Collaborated with the team in scheduling work including defect remediation and refactoring, guarding against the accumulation of technical debt.
Determines the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
Defined and managed a well-defined project management process and championed ongoing process improvement initiatives to implement best practices for Agile Project
Management.
Promoted empowerment of the team and encouraged a sustainable pace with high-levels of quality for the team which improved employee retention by 7%.
Helped in implementing CI/CD for the DevOps team and making the developers understand that both CI and CD form the backbone of the modern DevOps environment.
Supported the Product Owner to ensure the backlog has sufficient prioritized user stories at a ready status to stay ahead of the team.
Assisted the Product Owner and team to gather requirements, define scopes and allocate resources to meet project demands.
APRIL 2015 – FEBRUARY 2017
Business Analyst / TD BANK
Communicated with clients on business requirements by constructing easy-to-understand data and process models.
Identify and reconcile errors in client data to ensure accurate business requirements.
Translate stakeholder requirements into different tangible deliverables such as functional specifications, user stories, user cases, workflow/process diagrams, data flow/data model diagrams.
Perform business analysis in a traditional waterfall and/or Agile project environment.
Facilitate requirements gathering workshops and interviews with stakeholders.
Document requirements and create user stories for Agile projects.
Effectively translate business requirements to the developers and technical team.
Provide recommendations to resolve business problems and improve business processes.
Perform gap analysis between the “as-is” and “to-be” business process.
Facilitate User Acceptance Testing (UAT) to ensure requirements have been met.
Assist project manager with updating project plan and other project tasks.
Education
Bachelors Human Resource Management 2016.
Certification
Certified Scrum Master (CSM).
SAFe5.0 Scrum Master. (SSM)
Skills
Strong knowledge of good software development practices.
Strong interpersonal skills.
Excellent team player and team building abilities.
Problem Solving.
Microsoft office proficiency.
Jira, Confluence and ADO.
Project Planning
Software Development Life Cycle.
Agile Coaching and Facilitation.
Scrum, SAFe, Kanban
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